La Quinta Inn & Suites Baltimore Downtown

Comentarios destacados

• CarlosBrFl

  11 octubre 2017
  Muy buen hotel a buen precio

  Un buen hotel con muy buenos servicios y buen trato del personal. Las habitaciones son espaciosas y tranquilas. Quizás el único pero, es la zona del hotel; por la noche puede dar sensación de inseguridad.

  

• thaot870

  18 julio 2020
  Bad service

  The Indian girl was so cruel n mean with no smile, not good for the receptionist, air conditioning was bad. Thump down for this hotel. Never come here again . Ive never seen a person like her. Especially for opening business.

  

• Amin A

  31 julio 2020
  not bad hotel / bad location

  well, there is nothing bad about the hotel, but there is nothing exceptional as well. the front desk staff are not overly touchy/feely, but they are supportive and professional. the major problem is the location of the hotel. it sits in the middle of a very bad neighborhood. when one comes out of the hotel, it is common to see people strolling about who are either drunk or high on drugs. also, some of this same crowd often rent rooms and even though the hotel takes a 100 dollar cash deposit to try to prevent these guests from smoking drugs in the room, they still do it so that my room smelled of marijuana. also the location is bad because of no place to park.

  

• DanielL6616

  27 octubre 2020
  They hire theives.

  Be careful. If you dont tip the valets enough, they will break into your vehicle and rob you. The "secure" lot was filled with cars. But only my car and my friend's car was broken into even though we were parked in different sections. Steer clear.

  

• KRExecDir2020

  18 diciembre 2020
  Worst Experience EVER! Do not stay!

  I arrived at the hotel to find out their website details were false. THERE IS NO FREE PARKING! The front desk staff were so consumed with their socializing that they did not realize I was standing at the front door in the cold waiting to be let in to check in. After check-in, I go to 5th floor to find the entire floor smells of cigarettes and I was given a room key for someone elses room. I take my bags back downstairs to let the staff know and was given another room. I take my items to the 3rd floor to find that they once again assigned me someone elses room. Irritated and angry, I go downstairs to complain and all the staff could say was, sorry for inconvenience, were going to find you a room. After the experience, poor cleanliness, horrible customer service and false details on website, I just walked out. As Im leaving a gentleman who I assumed was a guest because of his unprofessional clothing, yells at me, Its non-refundable! Although I paid for 3 nights and wasnt given the room I paid for nor checked-in to a room, THEY REFUSE TO PROVIDE REFUND! Absolutely poor management and this complaint has been filed with Wyndham Corporate. Its never ok to take money to provide a service and then dont provide the service and refuse to give the money back!