La Matelote Hotel

Comentarios destacados

• Valerie B

  07 agosto 2019
  Good Food Served by Arrogant Waiters in a Dated Hotel

  This hotel reminded me of my grandmother's terrace house in South Wales. Old fashioned, with out-of-date furniture, terrible beds - there was more than a touch of the 1950s about it. The restaurant on the ground floor was a bizarre mix of excellent food, served in a more modern venue, by arrogant, snotty waiters, who were doing you a favour. Drive on.

  

• Steve J

  01 marzo 2020
  Fantastic stay, staff were above and beyond!

  My wife bought me a 2 night package that included dinner in the restaurant both nights. What a nice surprise! Front desk service was polite and efficient. Room (superior) very well appointed but there was no view at all from the window. The curtains had to be kept closed as the window overlooked the internal landing. Room comfortable as I would expect in a hotel at this level. Immaculately clean, lots of towels etc. Tea station a little lacking but had we asked I am sure they would have topped it up. Interestingly, a communication mistake was made between the front desk and the restaurant on the first night...but we didn't even notice! That's service. Food was as expected from a Michelin starred establishment, service spot on with friendly staff. Only gripe was the ridiculous WiFi that needed resetting every 4 hours; usually during a film! This needs addressing in this day and age, we rely on reliable and stable internet these days.

  

• jantiennn

  29 julio 2020
  First time in a hotel with our baby

  We had a GIANT room, absolutely amazing! We really needed the space with all the babystuff we brought. The hotel staff had a crib set up in our room, as well as a changing station, so considerate. Everybody was very welcoming. Breakfast was a little limited for my taste, but everything tasted very good.

  

• Zsa8210

  05 agosto 2020
  Dated hotel

  Expensive for the type of accommodation. No view from window, looking onto a dark yard. Cleanliness could be improved in bathroom. The ground floor room prevented sleep as it was next to the reception area and there was a constant buzz of voices.

  

• Michel B

  01 marzo 2021
  Very nice, tidy and with great service

  My wife and I spent a really nice evening together at La Matelote. Despite the Covid restrictions, the personnel has been very friendly and accommodating. We had a really nice dinner in the room, with a nice view over the sea and the aquarium (unfortunately closed!). Many thanks to the hotel staff was my accomplice in surprising my wife. The hotel is very clean and you can tell the cleaning is very thorough. I give a great importance to details and the hotel staff passed my stringent requirements !