La Licorne Hotel & Spa

Comentarios destacados

• Fiona C

  08 enero 2020
  A Shame about our Bedroom

  We have tried to visit this hotel several times but it was always closed or full. We were surprised just before Christmas to find it so empty. We were one of three couples staying in the hotel. The restaurant has a Michelin Star and us and another couple had the place to ourselves. The restaurant has bizarre decor with lots of shiny black plastic. It was very dated. The food was nice enough but two courses had cauliflower or parsnip in them. We anticipated a windy night...... we tottered to our room which was VERY small. It had a door which was hard to open, nowhere to sit and hard to do your makeup and hair. Mirror too high etc. As the hotel was so empty we felt it would have cost them no extra to upgrade us. They did not. Breakfast was a strange affair and you had to go outside to access the breakfast restaurant. Luckily it was not raining or snowing. They could have used the dinner restaurant? It was the usual French affair with cold meat etc. Not very nice. At over 400 euros for one night we will not be returning

  

• 486frederickt

  26 febrero 2020
  Our valentine

  We had a wonderful stay especially for the food which was awesome. The service in the restaurant was excellent and we weir very impressed. The reception desk at the hotel and the spa was exceptional. We will be back very soon Thank you to all of you F. Trinckvel

  

• 492katrinak

  09 septiembre 2020
  Lovely village but hotel hit and miss

  The village is beautiful with a convivial main square full of flowers. The hotel has some positives. The spa looks lovely, we thought the breakfast very good - freshly squeezed juice and excellent jam. The room was comfy enough with a good shower and nice toiletries. And the package at 160 good value. We didnt eat in the Michelin restaurant and as it was Tuesday, their brasserie was closed. However there were a couple of really annoying things. The COVID one way system was totally ignored by the staff so of course the guests all followed suit. There doesnt appear to be anywhere to have a pre dinner drink or coffee and nightcap. Did we miss it? Access to the spa was by appointment, and the outdoor pool had half its cover on as if they wanted to discourage you, even though a quick outdoor dip would have been nice and they provide robes. No one asked us on check-in if we would like to use the spa or have a treatment and by the time wed walked up there and found we couldnt enter, we werent going to walk back again to book with reception. The spa staff were standing around outside chatting to each other. The WiFi was next to useless. There was no code in the room but when I asked for it on the phone it was so complicated that I had to go back to the reception where I was given a 19 character code - seriously! When I ventured that this was possibly not very customer friendly, I was told to take it up with the direction although the whole time we were there it was not apparent who was in charge. (The receptionist actually spelt the code incorrectly but luckily my French was good enough to spot the error). In fact, it made little difference as the service was so awful so I tethered my iPad to my phone in the end. Finally on check-out the receptionist didnt bother to ask if we had had a nice stay or needed any help with luggage - just processed the card and handed over the bill. Indeed each time we were at reception, they answered the phone first and left us waiting. This is so easy to get right. Put in a better WiFi and hand the code over on check-in together with a spa leaflet and an explanation that due to COVID no walk ins are allowed but theyd be happy to sort out a swim or a massage. Ask if youd like any dinner reservations with them or elsewhere. Divert the phone on reception after a couple of rings and deal with the person in front of you. And finally put the staff on a being more smiley and actually interested in their customers course.

  

• 824richardw

  19 octubre 2020
  An excellent hotel in a quaint Normandy village

  We held a family reunion in La Licorne hotel and spa. Every aspect was to our entire satisfaction from the breakfasts to the restaurants, the spa and the botel's location in a beautiful part of Normandy's rolling countryside. Highly recommended.

  

• Pagey1975

  20 octubre 2020
  Perfect place for a luxury break

  What a quaint and beautiful place this is. We stayed there for a week over summer and have a marvellous time. Felt very safe with all the covid measures in place. Bedroom was stunning, I think we must have been upgraded to be honest as our supposedly standard room was palatial! Spa area was lovely although you might need to book in advance due to the pandemic and there is an additional charge for weekend use which we were not aware of when booking. Luckily it wasnt too busy when we were there so we managed to book a slot most days. All in all a great little hotel with friendly and helpful staff set in the centre of one if the most picturesque towns Ive ever seen. Highly recommended.