La Barcarolle

Comentarios destacados

• casimetica

  17 septiembre 2015
  Buen hotel

  Estuve en este hotel por trabajo y es muy agradable. Habitaciones amplias, no tanto el baño que es bastante pequeño. El entorno es muy bonito pues está situado a pie del lago y por tanto hay que ir andando, unos 15 minutos, al centro de la ciudad. La wifi funciona muy bien. Desayuno muy normalito para el precio del hotel que es bastante caro, pero ya se sabe, estamos en Suiza.

  

• MiguelA3506

  26 marzo 2018
  Perfecto

  Buen hotel y muy buena relacion calidad precio La situacion inmejorable sobre el lago leman, la tranquilidad total, el personal profesional cercano y eficiente Confortables habitaciones con buenas vista y muy importate, buenos colchones y buena ropa de cama Perfecto para volves y ademas a mitad de camino entre Ginebra y Lausane

  

• 837antjeh

  01 julio 2020
  Relaxing stay with beautiful view

  We had a wonderful stay at the hotel. Service is excellent. Rooms are a bit dated but I like it that way. Rooms and hotel was very clean. We had garden access, staying at ground floor rooms - very sunny but rooms remained cool. People were very nice and helpful. Meals were excellent with a very nice view on the lake Leman.

  

• Sylvia M

  17 julio 2020
  Lovely view

  Good service and great position. Shame the beach bar wasnt serving food yet due to Covid impact but everything else was excellent. We had a nice bedroom with a view of the lake. Food in the main hotel was delicious.

  

• FamvacCH

  08 agosto 2020
  Very bad service - it a pity the hotel would be great

  It is situated in a wonderful location in front for the lake leman! Big bedrooms, nice pool, close to Lausanne and Geneva. You definitely need a car. If you expect a luxury service you will NOT find it, the hotel is situated in a very beautiful place but the service doesnt work at all. We are from the region and decided to spend some family days at the hotel Barcarole. Unfortunately we had some bad surprises from the start to the end. We arrived a bit earlier and the receptionist told me in a very ironic way that I was too early (it was 1pm), I told him that i would be happy to have a drink and see the pool before we get the keys to our room. Then he was upset that we had too many luggages to leave at the reception...ok, we got towels for the pool and 2 hours later we went to the room. Here some points: - very friendly staff at the bar and restaurant (specially Karim and his colleague, night shift) - No minibar, just 2 mini water bottles.... it was mentioned at our reservation that the minibar was for free and included. FALSE we asked for more water for the next day and they told us that it is not possible to fill the minibar because of the COVID situation (whaaaaat?!) Again a very ironic answer at the reception. - very bad breakfast service, 1 person for serving everyone its not enough, the guy was extremely stressed and unfriendly... what I somehow can understand under a such stress situation - Reception: we asked for a second key and the girl at the reception was not even able to say good morning to us! A shame. She is as clearly not happy or friendly with none of the guests . Nevertheless we had the chance to meet a very nice and professional young gentleman at the checkout. - the lake: very dirty @ the hotel (We recommend to go to the beach at prangins or Nyon). The Bar at the lake is very nice and friendly staff Our overall impression is that the hotel could be fantastic but they definitely have to chance the mindset Of some staff members, improve the service and add some people at the restaurant. We completely understand that the actual situation is complicated for all hotels and restaurants but it is not a reason to be unfriendly and unmotivated. Specially in a 4* Hotel.