Kyriad Rodez Gare

Comentarios destacados

• Matars_Z

  16 julio 2012
  Many reception/communication issues and smoke stench

  This hotel is located directly opposite the train station and may be a good choice for an overnight stay in Rodez for some. I would never book it again as our stay was fraught with issues. First, be sure to arrive ON TIME at a pre-arranged time with the desk. Be aware that the proprietors are not on site most of the middle of the day (noon-6 pm), and are there only from 6-10 pm. Unfortunately this is a footnote in the listing for most agencies you book the hotel with and thus you may miss this important detail. If you happen to arrive late, there is no one to check you in. If you arrive in the afternoon, there is no one to check you in. They also do not speak English. Thus, communicating codes for building entry for a post 10 pm check-in becomes an arduous task to be completed via cell phone at an additional cost. Of course in these phone calls nothing is communicated about parking, internet codes or other features the hotel is supposed to offer. You cant get the internet codes if the desk person is not present, so no wireless access with late arrival. It is still unclear to me where the official parking for the hotel is located. Thus, arrive early, or deal with the consequences (one of which is if they cant reach you by cell phone, you cannot get into the hotel, period). Another irritating side effect of the language communication issues were we were asked if we would be having breakfast in the AM and at what time, which I asked if was included, was told yes (language miscommunication, clearly) and subsequently charged 9 eu/person. The breakfast is rather dismal and hardly worth this cost. Had I known I was being charged, I would have never eaten here. The worst part of our stay was not the problems with our late check in or the communication issues. The worst of it was that the non-smoking room we were given reeked of smoke. Were it not 11 pm, I would have asked for another room, or immediately left to seek a different hotel. The level of smoke smell in this room made it difficult to breathe. On the positive side, the rooms, despite being very very small, even by European standards, are very clean, the beds are comfortable, the linens are also clean. Water pressure is good, with plenty of hot water, and the bathrooms are extremely clean. The cleanliness of the rooms is definitely a major positive. While an OK low cost alternative for the budget traveler who is absolutely sure of their time of arrival, speaks French, and doesnt care about smoke smell- I cannot otherwise recommend this. I would not stay here again, if I had other choices.

  

• lissoy

  18 agosto 2013
  Close to Train Station

  Close to train station - an uphill walk to centre (I was travelling by public transport) , but bus service uphill to Rodez centre! Quiet area at night so no problem sleeping : air conditioning ; good breakfast; Owner doesn't speak English

  

• 900RosM

  24 marzo 2015
  Overnight stay

  I'm surprised this hotel has had such poor reviews. If you are travelling by train it is perfectly situated opposite the train station. My room was clean and comfortable with tea and coffee making facilities. Sophie at reception was charming and polite. Although the buffet breakfast costs 9 euros there is plenty of choice with fresh fruit, cereals, bread, cake, cheese, ham, yogurt, tea and coffee. I would definitely stay here again.

  

• Les36140

  31 agosto 2017
  OK for an overnight stay

  We stayed here for one night. The hotel is right opposite the SNCF railway station but it's about a mile walk uphill to get to the city centre. The room was quite spacious and very clean and the en-suite bathroom was also a good size with an over-bath shower but no shower screen or curtain, so you had to kneel in the bath in order to shower or risk getting the whole bathroom wet. The WiFi was good and fast. The manager was rather brusque, his main concern seemed to be telling us what time we must vacate our room the following morning! When we asked him whether there were any restaurants nearby, he could not say, only suggesting the city centre. (We subsequently found three restaurants within easy walking distance of he hotel via Trip Advisor). Breakfast was passable but expensive at 9. There is no dedicated parking but we parked on the street outside the hotel for free.

  

• Q8092YUdebra

  14 noviembre 2019
  JUST AWFUL IN EVERY WAY!

  I was booked here for 3 nights by my company as our usual Rodez hotel was full. I arrived after 9 hours travelling from the UK, in the pouring rain around 6.30pm.I thought it looked very dingey from the outside but arrived at reception and said "Bonjour"and showed the man my email booking.He was a late middle aged ,longish grey haired man and stunk of alcohol.He began to shrug his shoulders and tut at me flicking through his papers and said "no reservation."So I asked if he spoke English and that flipped his lid began shouting" no english" and looking at me like I was a criminal.I felt very uncomfortable and when he finally found my booking he shouted "pay tax now".I offered my card and he said "no card cash " of which I had none and he was rolling his eyes and muttering in French.He then gave me the card machine so I paid.He shoved a key at me and pointed to the breakfast room,which looked like a run down cafe.It didn't start until 7am I needed to leave at 5.30am for work & he just shrugged,no offer to make me anything earlier.I asked if there was food available now and he shouted no. I went to the room and it was awful,so tiny could hardly move ,the bed was virtually on the floor.The corridors were grey,dark &dismal. I decided there was no way I was staying there for 3 nights and rang my company to change it.Because it was a Bank Holiday it took an hr to get a taxi.I waited in reception with my luggage and he just ignored me. There was nowhere to eat nearby and I felt unsafe in the area.It was judt a horrible experience for a woman on her own. I have no idea why he was so horrible and rude ,maybe the drink but I would not recommend this dump to anyone.