Kristall Lago Residence

Comentarios destacados

• Nellita

  07 mayo 2012
  CHEAP BUT HORRIBLE CUSTOMER CARE

  The value for money is really good as we paid 300 eur per week in a 4 pp apartment in a beautifull location, but the Manager is aweful, rude and she never explained "deposit" conditions. Once we paid the week she asked to pay 200 eur CASH for deposit purposes. As we haven't cash there we asked her to charge through credit card and she refused being rude and shouting!!! A real shame as everyone else was nice ant the hotel is nice too.

  

• TelaporTela

  17 diciembre 2013
  DESAGRADABLE

  La ubicación no es mala y las habitaciones no están mal pero el trato es tan horrible que no puedo aconsejar a nadie que se deje caer por aqui. En recepción estaban dos mujeres que para que nos atendieran tuvimos que esperar a que acabaran de discutir entre ellas a gritos. No es que el personal que conocimos no sea amable es que es grosero y desagradable lo que te deja mal cuerpo si tienes que solicitar que te expliquen como se enciende el calentador, pedir unas sabanas (pagando por cierto) o cualquier otra cosa. Por cierto por la noche cierran con cadenas la puerta, no hay timbre y no te avisan. Si sales por la noche a cenar en la zona, que es lo normal en una zona de veraneo, pregunta primero como abrir o donde te dejan las llaves. Nosotros cuando llegamos despues de mucho buscar alrededor de la residencia econtramos un cartel avisando a una familia que les dejaban las llaves al lado de un arbusto. Trato surrealista.

  

• CharleneB100

  08 septiembre 2016
  Last Minute Holiday

  Booked this accommodation very last minute for 4 nights 5 days as a quick break before school was back. Arrived at accommodation at 1.45 but reception is closed from 12-3pm so you just need to wait which is a pain if your tired and have been up since 2am. Check in was easy and the 1 bedroom apartment we had was clean and tidy. Lovely views over the pool and lake but unfortunately if you have this apartment the wifi doesnt reach so you need to go into reception. Not much happening at the apartments apart from pool which is lovely and a table tennis table. Downside - could do with a small basic welcome pack. Up a steep hill so not ideal for the elderly or infirm, especially in the heat. Ideal if your not in the accommodation much as 10-15 min walk to town.