Knightsbridge Hotels

Comentarios destacados

• The_Traveller066

  12 abril 2016
  Awfully Poor......Do Not Stay Here!

  By far this was the worst hotel I've stayed in. I had booked an executive suite. Based on the pictures showcased on the booking site......it looked relatively decent. A whole list of amenities were highlighted.......and I was looking forward to my stay there. On arrival at the hotel......it looked a lot older than the pictures suggested. Not really a problem (at that point). Even though I had pre-booked......and despite the fact that I had given them my name on arrival......the receptionist seemed clueless. She said they had no classic rooms. When I told her that I had a reservation for an Executive Suite......she seemed surprised. I showed her the eMail confirmation. I was then taken to the suite and my jaw dropped. The floor was covered in dust......the place stank of urine and it looked like the TV in the bedroom had been ripped off the wall. The place was an absolute mess. Needless to say.......I refused the room. I was then taken to another suite. This one was a slight improvement.......that wasn't saying much. The room had a damp smell and the floor was also dusty. After being left in the room......I took a good look around. The towel (there should have been at least 2) looked like someone had wiped their dirty hands on it as it was covered with what looked like large bkack greasy stains. It was an absolute disaster. There were limited TV channels.......even though the write up on the booking site stated otherwise. I asked for breakfast to be brought to my room. Various options were listed......but they only had bread, egg and sausage. This isn't a place for any decent person to stay. The hotel is an absolute disgrace. I've never seen anything like it in my life!!