Klausen Sport- und Familienhotel

Comentarios destacados

• XavierValldeoriola

  28 febrero 2010
  Repetiríamos sin dudarlo

  Lo mejor: - Ubicado en las afueras de un pueblecito, el entorno es agradable. No hay problemas de pàrking (y es gratuito). Es un buen punto de partida para muchas excursiones en el Tirol. La habitación que tuvimos era muy amplia y nuestras hijas (3 y 5 años) se lo pasaron en grande. La zona de la piscina/SPA es bonita y acogedora. La atención por parte del personal del hotel era muy cercana y atentos (todos los días te ayudaban a seleccionar una buena excursión, itinerarios, etc). El hotel en general y la comida en particular tenían carácter local y de calidad suficiente (siempre es interesante provar algo nuevo si te acaba gustando). Nuestras hijas son delicadas comiendo pero aceptaron bien los cambios. Lo peor: - No hablaban castellano pero con el inglés la comunicación era fluida. Todos los días se esforzaban por darnos el menú del día siguiente traducido al inglés. - Los horarios de la cena son extremadamente diferentes a los de España. A las 20h cerraban la cocina y un día que hicieron barbacoa en el jardín exterior se cerró a las 19h. - El horario de la recepción no es de 24h. Así pues, si llegas tarde (>=22h) tienes que avisar y puedes recoger las llaves en la parte trasera (es la zona de comedor que por la noche la usan de bar los autóctonos).

  

• brunomontag

  22 septiembre 2015
  Recomendable

  El Hotel no tiene ningún lujo pero sí que podemos considerar como un lujo todo el personal que trabaja allí y la comida que puedes saborear a cualquier hora. Está ubicado en la carretera, justamente a las afueras de Kirchberg, pero que se puede ir al pueblo andando en tan solo 10 minutos. Las instalaciones del Hotel no son "para tirar cohetes" porque ya tiene sus añitos pero esa falta de lujo en su estética la compensa perfectamente con la calidad de su servicio: amables y serviciales. Enhorabuena !!!!

  

• B_Dublin

  01 marzo 2016
  Very handy for one of the main ski lifts!

  It really should be a 3* + as opposed to 4*. But the staff are friendly, the hotel is very clean and the food is acceptable. The facilities of a pool and spa are small and adequate. The sauna is a reasonable size but the steam room is very small and the pools is best for just easing out tiered mussels. The bed rooms are basic but warm, clean and the beds are comfortable. They are also a reasonable size. It worked out well for just two friends going skiing for a couple of days and while we initially opted for half-board we decided to eat out after the first night at local good restaurants. That said the food is grand and we had a decent weiner-schnitzel the night we ate there. The owners are helpful and pleasant and I would recommend it on a budget or if you are more interested in skiing than pampering! The location is great in terms of the ski lift (Fleckalmbahn)being next door as is the local ski rental shop and a ski school. Ski buses serve just outside the door but this hotel is not in a town so you need to get a bus or taxi to anywhere else like Kitzbuhel or Kirchberg.

  

• susan w

  10 febrero 2018
  A Great Week

  Just returned from a week at the Klausen and have nothing negative to say about our stay. All the staff we encountered were friendly and extremely hard-working. Our room was clean and warm with plenty of storage space. The food was delicious, 4 courses for dinner plus a daily salad buffet. Each evening there was a choice of 3 main courses including 1 vegetarian option. Children were well catered for with their own buffet which had several options. Breakfast was buffet style with plenty of choice including scrambled and boiled eggs plus bacon. Our favourite was the Bircher muesli. There was a wide variety of rolls and bread. The pool is small but adequate for children to have fun in, also for children there's a football table and toys. The ski hire shop was next door, so very convenient. Just a short walk across the car park and you're at the ski lift. Opposite the hotel were cleared paths to Kitzbhuel and Kirchberg. The snow was fantastic and we were able to ski back to the hotel. A bus stop right outside the hotel is handy if you want to go to a different ski area. All in all a very enjoyable stay..... we're already thinking about next year!!

  

• Hubert F

  27 febrero 2018
  Not 4* only 3*

  We stayed in February 7 nights at the Klausen. The Hotel is not on a "new modern or tradiiional standard" seems that is is out of the 80th. Rooms are big enought, and very clean. The small swimming pool was overc.... by childen. No chance to relax after a active day. The strong smell of chlorine is usually already in the hotel lobby to smell. The dining / breakfast room was carelessly decorated and reminiscent of a canteen. Loud and very busy. The staff was stressed and unbalanced and did not give the impression that the guest is welcome. Main thing to be done. So we were able to pursue a loud argument of the staff in the evening. One night we were served by the daughter of the owner and here everything went well. Friendly, attentive, courteous and helpful. Too bad she was not there more often. The owner was very friendly and helpful. Nevertheless, we have the feeling that the large overview is missing and it went wrong due to the level of detail. We missed the overall view. When we travel to Austria, we are always looking forward to a fresh hearty and local cuisine. But this hotel kitchen has often disappointed us. The food was partly dry or cold as it was probably a long time already finished and only waiting for the call. No change at the salad buffet, no special dinner or fondue or greeting .... All in all .. you can be full but the enthusiasm and love is missing. The breakfast buffet was good, although the egg dishes not freshly prepared. The location is great in terms of the ski lift. 200 mtr. away. We can only thank for the friendly staff and care in the bar. Especially Albano always friendly, courteous and courteous and has at least the evenings saved. It should be pointed as 3* not as 4* hotel.