Kingswood Manor Motel

Comentarios destacados

• BD700

  13 noviembre 2020
  Great for an overnight

  Stayed here for one night on my way up north. Rooms are clean although basic. Well maintained my room had new aircon. Staff are friendly and helpful. Would stay here again for a night stop. There isnt much around the location worthwhile mentioning but, its quiet though you get some noise from the rooms above.

  

• GraemeB759

  09 diciembre 2020
  Worst customer service ever

  Worst customer service experience we have ever had in over 20 years of domestic and international travel. Booked, and had confirmed, two rooms. Arrived after a busy working day to be told you booked only one and we only have one available. Showed them the Expedia booking confirmation for 2 rooms.. no apology, no remorse, no attempt to help to find an additional room somewhere in Whangarei for our second staff member. Next day was offered a free room to use in the future. Reluctantly accepted as after yesterdays debacle was not keen to return. Later that date noticed that the free room had actually been charged to our credit card. It seems wasnt free at all but just the second room we had originally booked and which they now automatically charged to us. Asked for a refund of the second room to be told OK, but we will withhold the $35 Expedia commission. In short THEIR serious mistake caused us massive grief and cost us $35. Even though the room was clean the whole facility is urgently in need of an update, described by our staff as depressing and uncomfortable, and with the most appalling customer service we have ever had. Dont stay here. Sleep in your car, on the beach or under a tree.or drive to the next town, but dont stay here. You have been warned!!!!!!!

  

• PHIL P

  02 enero 2021
  Clean & Comfortable

  We booked the spa suite,it had a huge bathroom with spa & shower with seperate toilet included... Lovely large bed and lounge,yes a bit dated,but was good for our needs... Very handy to highway,with a small shopping centre a 10min walk away..

  

• skelfy_2020

  11 enero 2021
  Ok for an overnight stay

  Stayed here for a night whilst in a trip up North. The room was very basic but had everything you need for a short stay. It didnt feel super clean, and it had a very unpleasant musty/sweaty odour to the room. The motel is in a good location, and offered plenty of parking spaces. The receptionist on duty was very friendly and helpful, and the resident cat is super cute (and welcoming!)

  

• Eyefordetail14

  14 enero 2021
  Thank you

  I have stayed here before. Accomodating hosts that were helpful to us. Rooms are good. All the things one would need when moving about the country. Great shower pressure. Took a walk to find the seat above the motel. Last time I was here, that garden area has really been developed and in a beautiful way. Shot this photo from there.