Kiama Shores Motel

Comentarios destacados

• suecM7687PN

  25 febrero 2021
  Very noisy

  Nice motel, clean rooms and friendly staff. BUT there is a construction site next door that operates heavy machinery from 7am till 6pm - not a relaxing stay. Even with closed windows and doors its very noisy. Would have been good to have been warned!

  

• Coleve

  26 febrero 2021
  Beware construction noise

  From around 5 am loud noise from trucks arriving ready to receive soil and other fill from nearby construction site. From before 7 am mechanical digging, rock hammering and truck filling made it seem like we were in the middle of construction works. The room itself was fine but the day long construction noise was overwhelming. Reception staff member dismissive and said that she could hardly hear any noise (from the opposite side of our building I should add). I think that Kiama Shores has a responsibility to people know in advance that there will be a lot of noise for some time to come. My suggestion is to avoid this place until the construction works are finished.

  

• PhilthetravellerXI

  28 febrero 2021
  Good Motel in convenient location.

  Kiama Shores Motel is well located in the middle of Kiama just a few metres from the main street and a good collection of restaurants. Parking is convenient at the rear of the motel which has a good private swimming pool at the front of the complex. There are some stairs to navigate as most of the rooms are up one or two levels, I am not sure there are ground floor rooms, but the stairs were not an issue with our group who included some senior citizens. The staff were excellent from the time of booking to our checking out and were helpful with local advice and choice of restaurants. The motel is clean and airy with rooms of very good size, ours had balconies and very comfortable beds. It is quiet and you get a good sleep. Internet access was WiFi and fast, complimentary to guests. There is a café on the road level, part of the complex, which serves breakfast at a discount to motel guests and the breakfasts were very good. We would sure stay here again and look forward to returning to explore Kiama and its surrounds.

  

• K7894PMmichellec

  09 marzo 2021
  Great accommodation!

  Fabulous location, the room was very clean and the beds were very comfortable. The only issues were parking was full, so where we had to park was a bit dodgy, and it was quite noisy with the music from the workers club up the road. We would definitely stay here again though.

  

• kempygal

  13 marzo 2021
  Sons wedding night ....

  I was quite shocked at receiving this email to provide feedback after I had already rang to complain about this bad experience....for my son and daughter In laws recent stay at Kiama shores.... Absolutely not happy with all of it from start to finish Which was reported to the manager jack on the phone today. On reservation before booking : a phone call to the reception, who stated " the rooms aren't real flash for a wedding guest stay " Receptionist sounded young, so I guessed she may should not have said this . Checking in etc : yes ok Arrival : well I'm lost for words! Check in ok , my son and his new bride finished their reception and hoped for a beautiful stay in Kiama shores, and "mum" who booked this for them as a "gift" for their wedding was hopeful of a " first night together as a married couple " would be relaxing and unwinding To my discust, I phojed my son to ask him how his night was ... His reply, didn't get much sleep, people partying and yelling in the rooms near us Rang reception, but noise continued, rang reception again, then eventually stopped. Shower kept dripping and making noises , shower was loud in the morning, pipe noises. Shower door was narrow access before hitting toilet . Breakfast which was paid for by mum : on entry to Cafe below, we were told, we only had 15 mins to order and eat as there were bookings for breakfast then. Went to order the big breakfast, was told we weren't around to as it wasn't included , but we were able to order a bacon and egg breakfast with the extras equaling to a " big breakfast " The breakfast took 15 mins to arrive And we were looked at constantly to let us know they were expecting bookings As Jakes mum who booked this for the newly weds , I will not recommend this motel to anyone. Speaking with " the manager Jack regarding this appalling experience, his reply to this couples sleepless night was " well I had to get up twice after your son rang reception re noise, so I didn't sleep well either " My reply was " this is your job, your position as manager, to make sure guests are comfortable etc. His reply: what do you want me to do ? $335 for one night accommodation for my son and new daughter inlaw as my wedding gift to them, was an absolute nightmare My request was a partial or full refund for this , my reply from jack was no sorry we can't do that. I will take this matter further , as it is not right to be charged this much for a restful and disrespected way they wrte treated.