JW Marriott Hotel Jakarta

Comentarios destacados

• Victor F

  10 marzo 2015
  Excelente en todo!

  Estuve hospedado por 2 semanas y todo me pareció excelente.. la comida, el servicio, la atención, el cuarto, etc.. totalmente recomendable en todos los sentidos.. definitivamente volveré a quedarme en el hotel si regresara a Jakarta..

  

• tofanoink

  31 enero 2021
  Great improvement!

  Stayed here on 8-10 jan. Suprisingly during this pandemic situation this hotel has many great improvement, especially in food quality & services at Sailendra. Delicious welcome snack upon check in & complimentary birthday cake for my bestfriend. Dira at front desk really helpfull and gave us memorable service during our stay!

  

• puxci

  01 febrero 2021
  Bad Experience and Service

  I would not recommend this hotel for staycation purposes. They only have few hotel staffs comparing to a lot of guests. We had to wait about 2 hours just to check-in. We also needed almost 30 minutes to enter the restaurant for breakfast. And another 15 minutes to get our food in the stall while we only had 45 minutes to have a breakfast (according to the schedule on the breakfast pass which already selected by hotel). It was kinda difficult to find empty tables and restaurant staffs could not assist us well (because they were too busy to clean the table). But, I would thank Ms. Yuanita for her good manner & service towards me. And also they were not really pay attention to health protocol. I could say that my table was not cleaned properly and the restaurant capacity was exceed the limits. There was too many people at the restaurant and no system to manage the guests. This is my first time and might be my last time stay in JW Marriott. And as 5 stars hotel, I am really disappointed with their services.

  

• basylh

  08 febrero 2021
  Great and Fast Response from Staff

  I was stay on January 2021 for staycation with my family. Its such amazing and memorable stay with JW Marriott service. The breakfast completely good with lot of variant, internet moving fast and the staff really quick response. I just want to mention one of your staff. This guy have a good hospitality and give extraordinary service to our family. He is Mr. Irwan from HK (Im not sure he is PA or Room Attendant). Thanks Marriott

  

• fajar248

  16 febrero 2021
  Five star hotel

  We stay for one night on last new years eve. Hotel condition was good, best service, best location. Due to covid issue, NYE gala diner program only running from 5-7pm. Breakfast with time slot, to minimize over crowded at the restaurant. Wide variety of food available with good taste and presentation. Health protocol is good, no worries to stay here. Room condition was good, clean bathroom, nice bed and fast wifi. Overall, very recommended hotel in Jakarta. Can not wait to stay again at JW Marriott Jakarta.