JUFA Hotel Graz City

Comentarios destacados

• hastaaquihemosllegao

  20 abril 2016
  No está mal

  Hotel muy correcto. Limpio, con muebles sencillos pero nuevos. Tamaño de las habitaciones adecuado y funcional. El desayuno tampoco está mal. Hecho de menos una neverita en la habitación. Si la wifi funcionara mejor le pondria mejor nota, sin embargo funciona bastante mal al menos en mi habitación.

  

• fdosantos

  17 julio 2016
  Vacaciones Austria Croacia

  Realmente muy recomendable. CALIDAD Y PRECIO . Excelente Wifi. Desayuno. Habitaciones. Servicio. Atención y céntrico. Repetimos..nos vamos con muy buena imagen de Graz, aunque al ser domingo estaba todo cerrado,caminamos mucho y subimos al increíble reloj y cenamos en Area 5 con vistas también a toda la ciudad...un lujito

  

• guillemo2014

  12 agosto 2017
  Perfecto!

  Estuve el dia antes del motogp de austria, perfecto para no pagar las ganas en hoteles de spielberg, todo nuebo, limpio y muy funcional, desayuno incluido, y sobre todo, en recepción hablan español!,....

  

• KartKM

  17 febrero 2020
  Fast overnight stay with very good breakfast

  We stayed over one night in 2 persons. We liked the room, but the bedrooms might be wider. Bathroom clean and nice, just hearing all-night-long running ventilor there was unpleasant, no idea why it has been running without stop. Breakfast varied and excellent. We parked the car in nearby streed in green/blue zone parking for free during night until 9am during work-days.

  

• kadimre

  09 julio 2020
  Reasonable hotel, terrible reception and guest relations

  This is a modern hotel in a rather unprepossessing (run-down) section of the city. the rooms are small, but well equipped and the breakfast was fine also. However, the low rating is entirely due to the totally unacceptable, and indeed, bizarre behavior of the receptionist, Mr Haris Ribic, when we checked in. We needed to change the name on our booking to be eligible for hotels.com Silver rewards. The receptionist than claimed that we made double and uncancelleable bookings and we must pay for two rooms! He became explicitly hostile and unreasonable, despite the fact that hotels.com happily cancelled one of the bookings after the intervention of the duty manager, Mr. Dorl Emden. As an act of obvious spite and revenge, Mr. Haris Ribic the receptionist he then assigned us to the worst room in the house that did not correspond to the room description when we booked. even though the hotel was obviously almost empty. He refused to change the room and claimed that all rooms are full (a transparent lie). In many years of travel all over the world, I honestly never encountered a more bizarre and ridiculous check-in experience or a more disturbed and disturbing receptionist. But there is more... I wrote to the hotel management describing what happened and asked for a response - but received none. This makes the hotel management complicit in the entirely unacceptable behavior of their staff. My advice - avoid this hotel chain, they are obviously arrogant and uncaring about the experiences of their guests, have no understanding of guest relations, and employ poorly trained and hostile staff.