Jiwaklusa Villa

Comentarios destacados

• nicol_sp661

  16 febrero 2015
  El mejor servicio... pero le falta para ser perfecto

  Lo bueno: El personal atiende excelente, te haceb sentir como en casa, todos conocen tu nombre y tu te aprendes el de ellos. Hablan perfectamente ingles y te ayudan con lo que necesites, incluso te pasan un celular para que lo utilices en tu estadía. El lugar es maravilloso, los campos de arroz, la piscina compartida, las piscinas interiores, las habitaciones, en fin... todo es perfecto. El restaurante es muy rico, el desayuno es variado y contundente. La carta de comida es muy buena, aunque las porciones no son muy grandes. Tienen servicio de traslado a ubud. Gratos en 3 horarios y 10 USD en otro horario. Lo malo: En varias ocasiones no tuvimos agua caliente en el baño. Es algo caro en relacion a otras partes de Indonesia. Al estar en medio de un campo de arroz hay muchísimos bichos y animales. Nosotros nos encontramos en el baño una cucaracha gigante la primera noche y un ratón la última. A pesar de la traumante experiencia del ratón.... me quedo con un muy buen recuerdo de Jiwa Klusa.. Gracias a todo el staff...

  

• Javiera M

  18 febrero 2015
  Maravilloso lugar pero con ratones

  Es un hotel muy bonito, la atención del personal espectacular, muy atentos con nosotros. Las piezas con piscina interna aparte de la del hotel, realmente un lugar muy bonito. Pero tiene dos problemas grandes que impidieron que mi estadía sea excelente... En primer lugar no tenía agua caliente, todos los días pedíamos que nos de el agua caliente para poder ducharnos o usar el jacuzzi y lo segundo y mas importante aún es que la primera noche nos salió debajo del jacuzzi una cucaracha gigante y la tercera noche un ratón. Pedimos cambio de pieza y nos dieron otra que la ducha no tenía techo. Además en la página aparece que hacen yoga todos los días frente a los campos de arroz, llegue súper entusiasmada y me dice que son solo los miércoles y lamentablemente no estuve ningún miércoles en el lugar. Creo que pese a ser un lugar maravilloso, donde lo pasamos muy bien los detalles hacen que el hotel no cumpla con lo acordado.

  

• twirls

  20 septiembre 2016
  Charged my Credit Card Twice

  Avoid this hotel. When I got home and checked my credit card statement I realised that the hotel has charged my card twice. They took an extra £230! Now since I found this out, I have rang the hotel 4 or 5 times and each time I have been told in broken English that the manager is not around. I was told that my message would be given to the manager and they would email me back straight away. No email. So I rang again, this time I was given the phone number of the manager. I rang the number and the person said that he resigned 2 days ago and so couldn't help me. I then rang the hotel again and Inrada (works in the restaurant) answered the phone again and said he didn't know and couldn't help me. After asking he gave me the number of the owner. I phoned that number and spoke with someone who hung up on me after 46 seconds. Since then I have tried calling but he will not pick up. This is not a hotel. They are happy to take your money but after that seem to have no interest at all. We did enjoy the stay here and we were going to write an honest review about the hotel but since this has happened, and have found that we are not the first to be charged twice, I would recommend people NOT to book and stay here.

  

• Hyatt3210

  19 diciembre 2016
  Not as i expected

  Stayed on 16 - 18 Dec 2016 with my wife and 1 year old baby daughter..Main pool was under renovation and its area is poorly maintained..Stayed at a 1 room pool villa..Private pool is just ok..Expect crawlies up to your bed..End up buying my own insect repellant..Layout had many cracked edges..My daughter was unfortunate to trip my and fell on one exactly at her face..Leaves her a scratch mark on her face..Asked for an adaptor at one of the night just to be told that i will get it only on the morning..Far from ubud market..Driver is good..Offered a tour for free to the padi rice terrace and kluak coffee..Always on time..Staffs are all great..Its just that the place needs an upgrading..Unsafe for kids..Overall i think its not worth the stay

  

• paulajab2014

  28 marzo 2017
  This was a great resort

  We stayed here at Christmas time, we met our friends from Singapore (they stayed at a different resort). The resort did a special Christmas dinner for us, and had the kids come up from Ubud to do a traditional dance show. The villas are a bit far away from city center, but it's on a rice paddy, and we loved having massage outside in the rain. They had a shuttle run us into to town any time we wanted to come, and the hotel helped us arrange anything we wanted to do. Love it. Highly recommend.