Jenny's Schlossl Hotel

Comentarios destacados

• saskia h

  05 enero 2018
  Modern friendly hotel, near the ski lifts

  If you are looking for the traditional Austrian style then this is not the place for you. This hotel is modern and lacks the 'traditional Austrian' atmosphere, but makes up by having lovely facilities and outstanding staff. We visited this hotel with our 3 children and had a wonderful stay. The rooms we booked were extremely spacious, allowing us to unpack our many suitcases full of winter gear, and still have much room to spare. The rooms we had were connecting by a little hallway, with an extra door to the main hall. The rooms were very neat and extremely clean and every day the beds were made up beautifully, using our daughter's stuffed toys as accessories in fun looking displays Every day was fun for them to return to the room to see which toy was used in a new display. The staff at this hotel are extremely attentive and obliging. Nothing seems to be a problem and personal wishes are catered for at all times. Although there is a set menu every evening (with some choices) and a set kids menu, there was lovely food every evening and no problem if the kids (or adults) wanted something slightly different or off menu. Also the breakfast was a feast with a huge array of choices. They take allergies into consideration and every morning they spend time at your table, personally going through the choices for the evening meal and noting down the wishes. The location is very good as it is very close by to the ski lifts. You can get a voucher at the reception for a discount at a ski supply hire store (Bacher), near the lifts. It is a good place to hire your stuff and you can keep it there in a depot. There is a depot nearer to the lifts, but that doesn't go through this place. I believe you must then go to Patschneider store. You can also buy the ski pass at the hotel reception which makes it all very efficient. The hotel also has a ski store room, if you are inclined to bring your gear back up to the hotel instead of using a depot. (we were very pleased with the depot though). The spa area is nice but not great for (small) kids. More a place for adults to go and relax, rather than for kids to go to and play. We visited it only once in the week as I felt a big awkward bringing 3 children into this 'peaceful' place. Although I did miss the traditional Austrian style a tiny bit, this is definitely a place I would return to, and would recommend anyone to go to (family, young couples, elderly couples, large parties etc). We made up for the 'lack of traditional style', by visiting cute restaurants on the mountain during the day and soaking it all up there! A little hidden gem is the Hög Alm, which is a bit of an effort to get there but certainly worth while.

  

• Fbuonarroti

  07 abril 2018
  Friendly very nice rooms top position

  Spent one week during easter holidays The hotel room we had was perfect , a lot of space ,elegant design and excellent room service. Very good breakfast with wide choices , refined dinner with good choices, all with friendly personal service Position is top , very close to the slops Wellness area is fantastic in particular the infinity pool with mountains view

  

• Michael K

  02 agosto 2019
  What more can one ask for?

  Spent a nice hiking, sport vacation with the family. Within minutes of arriving you feel disconnected from everything you came from. The hotel offers a perfect balance between what you are looking for. The location in our mind is the best in Serfaus. The staff is super friendly and a funny joke is always around the corner from any of them. We will for sure be back, perhaps even in winter. A final word for the kitchen. Wow, never expected anything like this. Perhaps worth for the Michelin guys to do a stop here?

  

• ivos550

  06 enero 2020
  Good location for skiing

  We were pleased with our stay, everything was of good quality and the room was clean. However for a 4*S hotel we would have expected a little bit more when we compare to other Austrian Hotels we stayed before (e.g. Hotel Post, Lermoos).

  

• markkut2018

  05 febrero 2020
  Very good restaurant!!

  Some says, the best restaurant in Serfaus. Do not know, but I have now had 2 dinners here, and both were very good. Also Jenny's wines, "housewines" are top quality of Austrian wines. They seem to have "own" special wines of higher class. Very friendly personnel, indeed, you feel welcome. Fast, good service, only minor errors spots the difference from excellent. Very fine interior. A bit austrian, a bit great design. Worth of climbing up from the Dorfstrasse. Definitely!