Jay Peak

Comentarios destacados

• dmtny

  06 noviembre 2019
  Great place for a hockey tournament

  My kids love Jay Peak -- there is so much to do in the summer when we have visited from movies, hockey, waterpark. The waterpark is pricey but we have managed to get deals on the splash/swim. The rooms have kitchens which is nice for a snack or lunch. Reasonable amount of space for a family of 4

  

• Bingagain

  08 diciembre 2019
  Expect More

  Hockey tournament visit. A drunken man without children was in the water park. Man fell down stairs spilling his drink only to get immediately re-served. Man was asking kids if they could help him with his float. Asked one woman if she was traveling without her husband. Parents complained. Securitys response was: well we didnt see him fall down the stairs and anyway, Ive seen way worse! The man allegedly then tried to forcefully enter a guests room and bother a family inside. The father got him out of room and police were called. Really expected more from Jay Peak on this one. Lackluster......

  

• rmwood111

  14 enero 2020
  Early season weekend

  We took a chance and visited Jay early this season, doing weekend in mid-December. Unfortunately, the weather didn't cooperate like we'd hoped (light rain Saturday, but skiable, blizzard like conditions Sunday - not skiable), but it was still a great family weekend. The kids loved the conditions on Saturday despite a little rain, and we all enjoyed the waterpark at the end of the day. It was fairly quiet at the hotel overall, but still fun in the bar at the end of the night while the kids watched a movie. The lodge feels like an old school ski property, which is actually nice. It's not luxury by any standard, but that's not what we were looking for. Clean, nice, and great staff. Local beers on tap, good food, and lots to do if/when skiing isn't an option. We'll go back for sure.

  

• ericsV4006YH

  18 mayo 2020
  Felt Like A Soft Opening

  It felt like a soft opening. Nobody was accommodating or professional. We had more success buying our meals food from the canteen than venturing out for food. The food was bland and the menus were so unvaried it was utterly disappointing. The ski lessons staff were rude. Once I had paid for 2 full day lessons, I was told I would need to pay additional since my son would "definitely be going on a ski lift." While not sure why that is not part of the lesson fees, I obliged only to find out later they never took him up on the lifts. When I asked for a refund, they said they couldn't process it since they already had cashed out the register, at 2 PM. When I told them they needed to figure out how to get me back the money it became a full blown war, with some crunchy, honey in my hair dreadlocks girl telling me how awful I was for demanding a refund for a service never provided. In short, I would never drive this distance again for such horrible service. Further, the weather was literally 2 degrees most days but perhaps only 20-30% of the park had any snow on the trails. Utter disappointment.

  

• Chris L

  09 agosto 2020
  Does this place know what customer service even is??

  So first, if the slopes close at 4 and check in isn't till 5 or 6 or whenever you finally have the room ready, what are tired snow sliders supposed to do for hours. Almost like that is on purpose so you have to go sit at a bar or restaurant or the waterpark and spend more money. And then second, no one here even cares that you have to sit around waiting for your room for hours. Like they are doing you a favor by cleaning it and getting it ready. And then my favorite part is the first thing you see front and center when you finally get in your room, is the tip envelope. (My favorite tip to leave in situations like this is "don't eat yellow snow" and it's so fitting being a ski resort!) The skiing was alright. Not the greatest weather and we all know Jay doesn't like to make their own snow much, so the trails were quite rough in spots. And a few of the lifts were down for weather or maintenance or whatever excuse they are using for the day. I left the trip feeling like Jay was going under. With a little research when I got home I find Jay is in receivership and desperately trying to sell. You could tell! Not a well run place. Needs new owners who know how to run a mountain and actually care about it!