Jambuluwuk Puncak Convention Hall & Resort

Comentarios destacados

• bsoetjipto

  21 diciembre 2018
  Not well maintained

  When you arrive at this resort, you will be greeted by a nice landscape of it. Cooler breeze combined with fresh air as we are at the hill is very comforting. But once you walk around it, you will find several spots that are not well maintained. When you enter the villa, it is even worse. There are some ants walk around, there are dusts at the sides and corners of the villa. The quality of its amenities for me is mediocre at best (see pictures). Food-wise, for me, it is not special. If you stay at this resort for a night or two, it may be still be okay. The service is rather below standard as, to my observation, the resort is understaffed. It took us, for example, almost 30 minutes just to get our capuccinos and tea. With this big of a resort but under capacity, it could be expensive to employ so many people. Yet, cutting people means cutting maintenance and service. Maintenance and service are unfortunately the keys to get more guests.

  

• Ochen

  10 abril 2019
  Great place

  spend a night here for our anniversarry. A very spacious vila, also a very nice place for company gathering. The vila is clean, service is excellent. The location is perfect, only 15 minutes from Tol Ciawi

  

• AndrewGinting

  12 abril 2019
  Christmas Trip

  Typical Jambuluwuk Resort, a wooden villa with fine furniture which in my humble opinion are great classic looking villa. Try to avoid villa near the pool, especially in weekend. Also it's hard to get a parking space in weekend. But the location itself still near from the end of highway and there's small shortcut road to the Taman Safari but not recommended in night. The price itself was affordable if you looking the place for more than 6 peoples.

  

• gagahr

  31 diciembre 2019
  Lack of maintenance, dirty and ants

  Although the villa it self is big and spacious, but the condition inside and outside villa is poor and little bit dirty. First the environment: fresh air but the garden is lack of maintenance and looks dirty. Second, the villa: is big and had a bathroom in every cabins but a lot of big black ants everywhere, and not so clean in every corner of the villa. We had a problem almost in every air conditioner (not cool and off every 30 minutes). So they busy for 5 hours to fixed it. On the second night, we had a black out during the rain and seems that they dont have a generator set, so we are in dark for about 30 minutes, no wifii during that time and we cannot contact the reception to tell and ask. Bad service. Third, the breakfast: some choices but nothing special. If we compare with another 5 stars hotel in pincak area like le emminence or pullman, jambuluwuk is the worst, the breakfast is only for 3 stars hotel in my oppinion. Overall, this hotel is nothing special at all. Its quite expensive if we compare with the vacilities they have. I will not recommend this resort to spend your money in this hotel

  

• elvys2014

  24 agosto 2019
  I thought it is ok until..

  I made this review when Im still staying at the hotel. Fed up with the services 1. Its been 3 hours the staff have been trying to fix the television with no result. 2. I am staying in a 4 bed room villa (Bukit Tinggi 3), purchased 5 extrabed, but the slippers and the cutleries are less and it took 2 hours waiting until it is delivered. 3. One of the room is very dirty, there is leak in the roof and the wall. Even the bricks already damage and they do not clean it. I need to wait 3 hours and asking that I need the broom and the mop and I can do it by myself if they cannot clean it for me. 4. I bought the voucher through their web with lower rate. When I called the hotel, the man mentioned that extrabed is cheaper if I purchase directly in the hotel. Unfortunately, this is not the case. Even I have to add 50K per bed if I want to have full extrabed (breakfast and bed with the stool). The actual condition for the bed is: it is not a stool. They just put 2 mattresses together, so if you have an active kid, you will surely enjoy the bumpy effect. Terrible maintenance and surely will not try for another stay in this hotel in future