InterContinental Suzhou

Comentarios destacados

• Anbegadu

  17 marzo 2013
  Un paraiso para el descanso

  Si viajas a esta ciudad por trabajo este es el hotel adecuado para descansar al final del día. Cuando llegamos al hotel nos comunicaron que nos daban una habitación superior a la que habíamos reservado, lo cual fue increible. La habitación tendría unos 50 metros y tenía un jacuzzi enorme y redondo. También había un vestidor con puerta cerrada y un baño enorme. Las vistas al lago eran increibles. El desayuno de este hotel es buenísimo y con toda clase de comida. Lo recomiendo totalmente.

  

• salvador96

  23 julio 2015
  Excelente hotel!

  Segunda vez que me hospedo aquí y siempre todo perfecto! Me dieron un upgrade a suite con vista al lago y la habitación estaba enorme y muy bien decorada. El baño es una delicia con la tina y todo el diseño. El buffet del desayuno es bueno. El pan es delicioso. Todo el personal es muy amable. Y además hay coneccion a redes sociales en el wifi .

  

• inas1711

  16 octubre 2017
  muy bueno

  gran hotel. amplio, cómodo y muy limpio. personal muy amable. habitaciones grandes y bien equipadas. procura que den al lago, porque las vistas son espectaculares. si vas por negocios en el SIP es sin duda el hotel perfecto. para turismo queda un poco lejos del centro desayuno muy variado, quizás demasiado....

  

• Stanley1588

  09 enero 2021
  Great Last Minute Getaway, Improvement Needed

  Me and my parents came to the InterContinental Hotel at Suzhou (9/1/2020-9/10/2020). The hotel was beautiful, the view from the hotel room is magnificent and the buffet breakfast was sumptuous. Lets start with the great things I have to say about this hotel: 1. Quicker Check In Process than other InterContinental Hotels in China. I had a stopwatch recording and the check-in was completed in 8 minutes and 15 seconds, significantly better than another InterContinental Hotel with a 30 minute check in time period. 2. The King Bed Premier Lakeview room (Room 1909) was modern and comfortable. My InterContinental Ambassador Upgrade was enforced which was appreciative. The view of Jinji Lake was Stunning. We got my Ambassador Fruit Plate delivered which was nice. And the young gentleman who set-up my rollaway bed was quick, friendly and professionally efficient. 3. Breakfast was excellent and one of the best InterContinental Hotel breakfasts I had. As the Ambassador, my family and I got the most personalized breakfast buffet weve ever had. The Female Manager of the Restaurant referred to me by name, and personally served us along with her staff. She helped us with taking our tea cups and refilling it with tea and coffee. She gave us sample pot stickers specialized for the Ambassador members, and of course told us we could order more. This one shocked me: My father asked for a Thousand Year Egg and Lean Pork Congee (entirely off the daily buffet menu), the manager honored that request and went to the kitchen to get the chef to make some. We give full gratitude to that. This breakfast was the high point of the stay and it was the best breakfast I had in China in terms of service, food and atmosphere. Now here are some criticisms we feel we needed to be expressed: 1. Just like all the other InterContinental hotels in China, we keep on getting the wrong actual price of our stay because of the 3rd person fee policy. We had to convince our way to changing the price by giving photographic proof of our IHG APP booking confirmation, which is inconvenient. Although checkout didnt make the same mistake. 2. This is a critic about the room design, specifically the position of all spaces in the room: We were in the Premier Lake Room, we found the position of the round bathtub at the entrance of the room a little embarrassing (especially for families staying in that room) because in order to get to the room, door or closet, we have to pass the bathtub when occupied; in fact if someone is lying in the bathtub, we would see full exposure of a guests entire body. We understand certain guests would like this feature, but it is not suitable for a family of 3. 3. Whilst we appreciate our free member welcome drinks, we were given just one voucher for one as opposed to giving us three vouchers for three. We had to request the desk to give us the extra two vouchers. To ensure this was a standard mistake, the InterContinental Hotel in Nanjing and Chongqing gave us 3 drink vouchers instead of 1. 4. As the Ambassador I get the 4PM checkout, and the elevator to our room needs a key to get in. We were locked from access to the elevator an hour before our check out time. I would like to end by thanking the Hotel for giving me the complimentary Bulldog Plush Toy at Checkout. Wed like to thank the hotel for accommodating us on this short notice stay! We will come back, hoping to see great improvement in this hotel upon our judgement, and a steady path to the #1 best hotel ranking on TripAdvisor!

  

• Aomalis

  24 febrero 2021
  carrumba the best bar in china

  The cervice is very good. The food is very good, a lot of variety of drinks, very good hosts, you can drink, eat. drink good whisking, smoke an original Cuban tobacco, for me the best hotel bar in suzh8ou, the best live Cuban band