Indigo Asheville Downtown

Comentarios destacados

• eooo

  18 septiembre 2015
  Gran hotel

  La carta de presentación del hotel es el personal sumamente amable y disponible para resolver cualquier solicitud o duda de los huéspedes. Las habitaciones muy agradables, limpias y cómodas. El menú de comida no es muy amplio, pero existen opciones de comida en los alrededores.

  

• Journey H

  01 octubre 2015
  Muy bueno

  La vista es muy agradable desde el ático. El personal es muy amistoso. Yo tenido muy bien en el Hotel Indigo.El solo problema que encontré el ruido procedente enfrente. En general mi familia y yo tenimos una buena experiencia.

  

• rmf_travels09

  22 diciembre 2020
  Hotel location and parking

  Im an IHG platinum member on points redemption and happy to receive a comp upgrade to doubles with view as were traveling with 2 kids and needed more space during a 2-night stay. The room was spacious and since we got a corner room, we got both city and Mountain View. Definitely a plus! The negative part was the valet parking. We chose not to utilize the service due to COVID and the valet attendant was very inconsiderate when we used the designated parking space to unload our luggage despite the sign says 10-min parking. We felt rushed! If youre looking for accommodations that have flexibility to self-park during the pandemic, this property is not for you. The location is not even that great.

  

• FlyWithHaley

  04 marzo 2021
  AVOID

  My husband and I stayed here for 2 nights in March. We booked last minute and didnt do a ton of research like we normally do. When we arrived we checked in and received our keys, and then headed out to lunch. Coming back we werent sure about parking. So I asked the valet guy. He told me we could self park if we wanted and he would open the gate. He was very friendly, but I wish it wouldve been explained better. Then next day after returning, we couldnt get the gate to open. I went in and the front desk staff exclaimed we dont know to make your keys for the garage if you dont tell us that youre self parking! very rudely. To be honest Im not even sure WHY they have valet here. Its extremely easy to park in the garage and take the elevator up. We chose not to use it as we were in a rental car. The next day upon checking out- we had realized that we were charged $40 for overnight parking. I realize after that it DOES say that on the valet sign- but why wasnt I even told that. And what hotel charges its own guests to park overnight??? The rude front staff again exclaimed that we should have known. She then said well, did you guys want an coffee? And we said sure that would be great and then told us it was a good thing before she ran the charge. So this hotel charges overnight guests for parking and their own hotel, and they dont even have complimentary coffee? Plus they have a water softener which make your skin itchy and the rooms are mediocre and worn down. Im sure there are much better places to stay in AVL. AVIOD this one.

  

• j0ndavidc

  11 marzo 2021
  Beautifully well kept hotel with an extremely helpful and professional staff!

  This hotel has everything you need for your stay - gym, laundry, pool (heated), clean and beautiful rooms. Katelyn went out of her way to make my stay absolutely fantastic! If you're in Everett - look no further! This is your hotel!