Imperial Swan Hotel & Suites

Comentarios destacados

• Carol H

  09 febrero 2020
  HOPEFUL. BUT NO CHANCE

  Our softball team decided to stay here AGAIN for which I was disappointed as I'd given up on this place last year....Some improvements like furniture and AC in the lobby were added, but it all stopped there. Check-in is at a snail's pace, check out, no one is there from 8-9...put your room card in a basket, add your email address and they will send the receipt to you. NO ONE to discuss a matter with...GONE, out of sight!!!! You need to borrow an extension cord from the front desk as many of the lamps in your room cannot reach a plug which there are probably 3 total in the room! My husband promised me we have seen the last of the Imperial Swan...This is the true meaning of a Swan Dive

  

• BrittneyJ105

  15 febrero 2020
  Worst Hotel Ive EVER Encountered

  Im not one to complain but if you like bugs, disgustingly dirty rooms and broke elevators then this is the place for you. Most disappointed stay at a hotel of my life, do not stay here unless you feel like punishing yourself. The reviews speak for themselves. This establishment should be royally ashamed. Gross.

  

• Pearstudio12345

  21 febrero 2020
  Not. Good.

  Just not good at all. Waited 1 hour in lobby before getting a key During my wait so many people had complaints about their room. The front desk people were polite. Would not recomend for business or families.

  

• Travelzz12

  21 febrero 2020
  Absolutely horrible

  This hotel is absolutely one of the worst I've stayed in. The checkin process was a joke with lines out the door. The restaurant apparently shut down due to drugs. To get to your room the elevators stop at every floor. Let's talk about the room as old as old gets. Everything was nasty and smelled horrible. I wouldn't tell my worst enemy to stay here . It needs a complete face lift if they don't get shutdown before that happens.

  

• Cinda G

  06 marzo 2020
  Disappointing

  We had a tv with no reception. No coffee maker. After complaining, no resolution. When we checked out, there was no one at the desk. We had to sign a paper and just leave. A $200+ room..., and no front desk attendant!