Imperial Inn

Comentarios destacados

• calin150776

  03 enero 2016
  cockroaches by the pool

  a nice hotel with a f&b issues. I order a pizza and after around 30 min arrived. The bartender lady refused to give to me because she said that it wasn't mine. I returned after 10 minutes to pick up my pizza and got the previous pizza cold, with a big lie saying that it just arrived. I sat down by the fire with my daughter to eat it an I had cocroaches running around the pizza plate??? BAD BAD BAD

  

• Florin A

  15 enero 2016
  Excellent quality spa

  Very good hotel, big luxurious rooms. Wonderful spa center, one of the best in Romania. Big main pool, small salted water pool, jacuzzi with waterfall, cool water hole, aromatic sauna, turkish sauna, scottish showers, feet jacuzzi, relaxing zone and so on. From my point of view, the main attraction of the spa center is the underground salt cave, I don't know the exact word, and the underground dry spa with salt walls. One minus: the water pumps aren't always working properly and some of the nozzles of the jacuzzis are broken. That can be a discomfort when you are waiting for a relaxing water jet if you have the bad luck to sit in the wrong place. During the week days, because there are not so many customers one of the saunas is not working and the relaxing zone might not be heated enough. This is not ok for a four star hotel. On the other hand, there are a little to many people in the weekends, especially on Sundays, because they allow locals inside. The restaurant by the pool comes in handy. Nice breakfast, not very fancy but various enough. The personnel is friendly enough.

  

• ValVesa

  14 febrero 2016
  Not 4* conditions, although such advertised

  When we arrived for check-in, we asked for a non-smoking room. Their answer was they do not have separate non-smoking room. The room we had smelled horribly after possibly the guests before us being heavy smokers. The closets also were damped in smoke, so the bath robes. The in-house restaurant has great food, but only serves some of them throughout the day, if you're lucky. The waiters (men) are nice. There was one lady waiter who looked as if they forced her to come to work. We asked for fresh squized orange juice, she said "we no longer have", but did not offer to make some. At check-out, as we purchased the family pack and it was advertised as "late check-out at 14:00", as I went, around 11:00 to ask and make sure it was all good, the receptionist told me "ah, that is an older offer from 2014" :))) So beware!

  

• alex_ddd

  12 mayo 2016
  Mare. Big building, big rooms, big restaurant.

  Located in a former factory that has been converted into a hotel, the President has its distinctive proportions: the massive building plying the road can be easily passed by without one's thinking it is a hotel, floors are rather high for a hotel, rooms are, well, on the huge side (you do feel small), the restaurant equally shares its vastness. Other than that, rooms are clean and well-kept, even though the furniture might screech here and there. The restaurant serves rather bland traditional dishes; rely on grills and you will be fine. On the good side, the hotel is conveniently located right on the main road out of town and might come handy if in transit, parking is generous and staff are polite.

  

• DeDunois

  17 septiembre 2016
  Awful place

  Make sure you avoid this hellhole. The staff is incredibly stupid and unprofessional. They don't care at all about what their customers want and they charge you as if you're staying at a royal palace. Even worse, when I complained to their receptionist, she first tried to smooth talk me, telling me that it's not like I can get anything better, and then she threatened me, implying that it's in my best interest to give them a good review as long as I stay with them. From that moment, I started taking all my valuables with me when leaving the room. Just to list the things that this awful place had me endure: Dirty rooms -although they said that the rooms were being cleaned when we arrived and had us wait for about 30 minutes, they just made the beds and nothing else. There was cigarette ash on the floor, you could smell the smoke, and the bathroom had water all over the place. There was no soap and no towels. The spa area was full - I guess they also let in people that were not staying at the hotel. Unprofessional staff - we asked a cleaning lady for a roll of toilet paper and she threw I at me. Not at my had or anything, but how lazy can you be to throw something at a client rather than just walk the few meters that separated us. It was an awful experience and I hope that I won't have to go through something like this ever again.