Icon Hotel Timog

Comentarios destacados

• shykyoichi

  13 agosto 2018
  Trying it out. Nope!

  I booked a room via Agoda (1PM check-in in the description) and indicated early check-in but when I arrived in the hotel, the desk attendants said that they only accept check-in at 2PM. I sit it out to wait but then several other customer came in and asked the same. It was only then that they realized that their check-in time was actually 1PM. Minus points from the get go. The room is average; same with the AC. But the bathroom and bathroom amenities are sub-par at the pricepoint. You can have better at the same price. I got a room without an electronic key so I need to manually use a key to open the door. Minus. The plus points for this hotel are: 1) It is centrally located. It is near everything: bars, restaurants, banks, malls, spa, etc. 2) The breakfast buffet is great and substantial. Adoba, fried rice, omelet, soup, traditional Filipino food. I would have given it a worse rating if not for the food, and 3) You can check-out is easy and quick like in less than 10 minutes.

  

• Raquel A

  17 octubre 2018
  Pleasant experience with Icon Hotel Timog

  De luxe room is spacious and clean, bed is big and comfortable. Buffet breakfast. Love the indoor pools, missed using the steam room though, it was under maintenance when we were there. worth the cost.

  

• princess_ariane

  30 diciembre 2018
  Iconic Customer Service

  I visited the hotel for an event though the venue is small but what i like about them is their superb customer service! Very well trained, polite and accomodating. When you visit them you feel like a star. They treat you as an icon! Kudos to all the staff especially at the reception area!

  

• naLiesTravel

  01 enero 2019
  Comfortable Stay

  I booked thru booking.com for a 3 days and 2 night stay. Staffs were warm and friendly from the security to front office staffs. They granted me an early checkin since I arrived 3 hours before the checkin time. Room was neat and adequate enough for a solo to couple travelers. They provide room service and safety deposit box is available in the room. Breakfast is included in the room and fnb staffs were friendly as well as the management. I wanted to give them a 5 star but theres some area that needs to be improve. Room service took a long time to be delivered as well as the ala carte menu at the restaurant. Overall its a good experience and will definitely stay again whenever Im in timog.

  

• Pdcagara

  28 octubre 2018
  Hotel with more rooms for improvement

  I booked in this hotel via phone call. The staff was courteous enough but as usual they needed the data for a credit card in order to assure the booking but when I receive the email it was immediately credited and it was not refundable. The taxi which I hailed from airport knows the hotel and I arrive safely. The lobby staff are courteous but they let me stay until 2 oclock since I arrive around 12 pm because it is there check in time. When I enter the room I was dismayed i never expect with the price of the room to be this small. There are no much amenities and furniture. The of the cabinet went off upon opening. The complement is the personal information of Brooke shields written on the glass door of the toilet. When you are using the toilet you will be reading it backwards. When we went to restaurant we see the menu and order their main course and other. Well it took us 30 mins to wait but they say it earlier. When the food arrive it look sumptuous. The dismay comes in the wAiter. They did not have complete utensils. No serving spoon no bowl no waiter around. I went to the lobby to ask for assistance afterwards the waiter is nowhere to be found to ask for a spoon since i have no spoon only fork. Anyway the management should look into this. Many issues to improved.