ibis Styles Surabaya Jemursari

Comentarios destacados

• Voyage735876

  21 septiembre 2018
  Perfecto. Moderno, bonito y gran servicio

  El hotel es perfecto. Moderno y con habitaciones limpias y bonitas. El servicio genial, te facilitan todo. Les pedimos ayuda para cogernos unos vuelos desde Madrid y nos ayudaron en todo. La piscina es un plus en su tercera ola ta y abierta hasta la noche.

  

• Indra6162

  31 octubre 2020
  Business seems to be back

  I stayed with wifey for a one-night escape. We were assisted by a friendly Mr. Bekti at the front desk. Then we reached the room which welcomed us with warmth and style. Not to mention a fruit plate was in the room (thanx to my good friend Mr. Raden Julianto). Breakfast was also quite surprisingly colorful. One small advice to the Chef; please check ALL the dishes' standard taste before they are served. :) But anyway, it seems business is back in spite the current circumstances. Congratulations. We'll be back soon.

  

• liring2020

  04 noviembre 2020
  Nice stay, afordable price

  Located at Jemursari, Surabaya, this hotel is very nice and comfortable to stay. The staffs are very friendly and helpful, the food for breakfast was complete and delicious. The room is clean, spacious and comfortable. Love to stay at this hotel.

  

• businesstravellerjkt

  14 diciembre 2020
  Nice Location, Nice Hospitality

  Not so far from the airport, located in Jemursari area. This place will be a good thing for you to have a pleasant stay in Surabaya. The minus point is they have minimum space of parking area. Food variety is good. Room is good. Hospitality is also good. No worries for the service. They even allowed me to enter the room before 1 PM. What a nice thing!

  

• JoSan_id

  15 diciembre 2020
  bad customer care for lost/left item in the room

  Everything runs smooth at the beginning, the hotel fulfills my request for early check in and late check out. But I had unpleasant experience after check-out. My smartphones charger left in the room #722 on December 10th. I remember very clear that before I check out at 1 pm, I watch some streaming video on my phone while charging it, and then I realized that its already my time to check out. I got out from the room in a haste to check out at reception in lobby are, and Im sure that I left my charger in my room. After check-out, I just sit down at lobby area for a moment while waiting for my transport to pick me up. And still realize that my charger is left. I left the hotel around 2 pm. after arrived at my destination, I realize that my charger is still left at hotel room. I call the hotel phone number immediately at 2.22 pm, a Lady answer my phone and promise to call back after ask housekeeping to check my previous room. After more than an hour Ive waited with no call back, I decide to call back the hotel at 3.33 pm, same lady answer my phone. She answered that my charger is not there. Im not sure whether she didnt ask yet the housekeeping team to check my room, or she just answer it is lost and dont want to be bothered again, or what. The one that Im sure about is that my charger left and room 722 and it is impossible vapourized into the air and gone. I decide to buy the new one which cost me more expensive than hotel rate, it is super-fast charger for brand new smartphone anyway. Its lucky for whoever found it.