ibis Styles Alice Springs Oasis Hotel

Comentarios destacados

• rociopg28

  01 noviembre 2015
  Anticuado para ser un ibis

  El hotel está anticuado, no tiene la calidad que se espera de un Ibis. Tiene parking gratuito, restaurante y bar. Nos invitaron a tomar algo en el bar y nos regalaron la conexión WiFi por estar de luna de miel. Está situado en una calle un poco complicada, que no te da mucha seguridad si sales andando a cenar.

  

• Crla

  13 agosto 2017
  Viejo y sucio

  El hotel está muy viejo, poco cuidado, instalaciones deterioradas y lo peor de todo, muy sucio!!! No olía bien, las colchas tenían manchas y la ducha... horrible. No sé como Ibis tiene un hotel en estas condiciones. No se lo recomendaría a nadie!

  

• cristinagI3730BJ

  26 julio 2018
  Perfecto para pasar una noche

  Nos alojamos en este establecimiento para viajar a Cairns tras pasar dos noches de acampada en Uluru. El personal del hotel fue muy amable. La lavandería funcionaba bien y el desayuno era muy completo,pues también tenit fruta ( algo que se agradece cuándo viajas.

  

• ftfih

  01 julio 2019
  Woeful, the worst hotel I have ever encountered

  I booked this hotel many weeks in advance because of the location, even though I had heard bad reports of indigenous people being given inferior and dirty accommodation. I assumed since it had made news in Victoria that the management would have fixed the problem. Let me tell you they haven't, as I was given a room that could only be described as disgusting. I requested a balcony room, but was given a room at the very back of the hotel with a view of a fence and a rubbish heap, and an unemptied ashtray just outside my door. The heater did not work so the room was cold (temperatures around zero at this time of the year), and the one, too small, spare blanket was inadequate. I was unable to find anyone to fix this problem so left a message which was ignored. When I returned the second night, it had still not been fixed so tried again and after my third request I was able to get another controller which worked. I was provided with two thin, lumpy pillows and again unable to get more till the next night as nobody seems to care or respond to requests for service. When I did get more pillows they were also thin and lumpy. Room service consisted of the sheets on the bed being straightened. Yep, that's it. Even the inadequate spare blanket I had used was not straightened but left on the bed crumpled up. The floor was not vacuumed once during my 4 night stay. Teabags and milk were not replenished. Towels, even those left on the floor were not replaced, and as I had long and busy days, when I arrived back at the hotel, reception was unattended so I had to stand in the freezing cold, using the night phone. On the last night, there was a recorded message on this phone saying that the emergency contact person was unavailable and I should send an email! That night I had no towels at all, no bathmat or hand towel either. Heaven help me if there had been a safety emergency. Now to the bathroom. Not only was it old and shabby, but filthy. There was grunge around the basin taps and the shower recess was encrusted with years of slimy grime. I felt I didn't want to touch anything in the whole room. Had I the luxury of time, of course I would have left and stayed anywhere else, but with a very busy schedule from early morning till late night, all I could do was to put up with it. I have stayed at other Ibis hotels and never had this level of problems. Needless to say I will NEVER darken the doors of another Ibis hotel, and will be letting others know what to expect. Badly done, Ibis, this hotel is a disgrace.

  

• Justin C

  30 julio 2019
  Terrible hotel

  Extremely disappointing in terms of service and facilities. We arrived after 5:15PM and were advised the room wasn't ready because they were a cleaner down and to have a drink using our Accor voucher and they would come and get us in 10 minutes. After 30 minutes went back and when we got to the room discovered no towels, no iron, dirty room, and mould growing in the fridge. Had to request towels several times and ended up buying some elsewhere. Lack of service and lack of care. Should not be listed on the Accor website.