ibis budget Rouen Sud Zénith

Comentarios destacados

• Inspire300256

  02 agosto 2011
  Lugar inseguro?

  La recepción estaba en obras, no había maquina de recepción... daba una impresión de qye el lugar había sido robado. Al día siguiente ví un coche con la puerta abierta y la cerradura rota. Al ir viajando con todo nuestro equipaje me dió una mala impresión: inseguridad....

  

• sleepy155

  16 abril 2019
  Good stopover hotel

  The hotel is about 10 miles south of the Rouen city center. Friendly and helpful staff. Rooms were clean and comfortable. Aldi market about 1 mile away. Not much around for food or entertainment. Really just a place to stop and rest on your Normandy road trip.

  

• HRLindsay

  18 septiembre 2019
  Does what it say on the tin

  We stopped here again on our way down through France. The room was modernised and was excellent value. The breakfast too was value for money. There are a fe restaurants, including MacDo's right enough, within walking distance. The adjacent Ibis does food as well draught beers.

  

• indri45

  25 mayo 2020
  No effort shown at a difficult time

  I booked a room for mid May back in February and it soon became clear that I would not be able to do it. I followed the advice on the Accor website that said to contact the hotel to arrange the credit voucher. Did so via email and waited. No response. Things are busy right now I thought but it would be nice to have an acknowledgement so a couple of weeks later I tried again and copied the nearby Ibis in too in case they were a shared team working on a skeleton staff. Time passed and it was a week before my booking so I called the general Accor helpline. The person there said that the hotel would just process it automatically and would be working through the dates. The date of my booking has passed now and I have heard nothing from them at all. No standard email sent out to all bookings explaining the situation, no "we've received your email and will deal with it as soon as we can." Nothing. You book with a chain because you feel it implies some kind of brand standards or accountability. No professionalism at all here. No customer service. Now I will have to seek a refund through my credit card when I was initially more than happy to take voucher and use it at a later point. Not only has this hotel lost my custom, but the chain in general.

  

• jeanettej491

  13 julio 2020
  Good Stay

  Good hotel for a stop over, easy access to motorway to continye journey south Spacious, bed was comfortable and clean Shower good and clean Parking ok but very busy Reception very polite and helpful Good