Hyatt Regency Sonoma Wine Country

Comentarios destacados

• Eileen T

  15 febrero 2021
  Nicely updated and genuinely welcoming staff

  The lobby, rooms and common outdoor areas were all very nicely done, contemporary and welcoming. The staff was all so lovely and helpful. This is a convenient stay, right off the highway, and close to many of the wine country's highlights.

  

• 454Carol

  16 febrero 2021
  Not up to standard

  Receptionist not wearing mask; small things broken in room. Opted for valet parking at $15 but not available, and was charged $12 to self park. Breakfast expensive and not very good. I expected more from the Hyatt Regency brand,

  

• 965minp

  20 febrero 2021
  Earplugs Requried

  Outstanding personnel welcome at the front desk, close to the local amenities and plenty of parking. There was a continual and loud running water noise hitting a metal surface in the air conditioning unit. The noise prevented us from getting adequate sleep.

  

• Patricia_m_pham

  03 marzo 2021
  Great place to stay and relax

  Everyone from the sales office, front desk staff and staff members was exemplary. We felt so warm and welcome with everyone's friendliness and professionalism. Braeden Briscoe was kind enough to help my husband safely bring our Doordash food to the room as my husband is in a wheelchair. Thank you Hadas Simon, Nancy Figueroa, Andrea Navaratte, Braeden and others. We will definetly return.

  

• Mysteryshopper35

  08 marzo 2021
  Regency it's not, more like Ramada

  Staff is great but property not maintained and issues not corrected when staff is alerted. Clearly running on a shoestring budget. Torn and dirty stairwell carpets, burned out lights in parking lots, pool and pool areas are too dark to use. Homeless gather in restaurant patio - lack of security. Restaurants closed so garbage stacks up in hallways a guests put boxes/bags of garbage in halls- left all evening and not picked up until after 8 the next morning.