Hyatt Place Phoenix/Gilbert

Comentarios destacados

• raulgil5

  07 enero 2021
  Very Nice!

  We had stayed in the hotel behind the Hyatt before and were impressed with how much nicer the Hyatt was so much nicer. Only thing that could be better is the shampoo, conditoner, and soap all seemed super cheap for a nice place.

  

• E842MZmichaelt

  17 enero 2021
  Hyatt is really going down hill

  Stains in the carpet, all over our room, staff was not very friendly. They tried to tell us that we couldnt check in an hour after the posted check in time. When we asked why it says something else they or ok you can check in now. Bathroom door was so big you literally have to stand in the shower to shut the door. Subpar for Hyatt.

  

• kingmatthew46

  01 febrero 2021
  Ok, but with an employee change, it could be better

  Overall a good property. My wife was left on hold for a long time when she was reserving the pool for my family. She called back and was helped but not given an apology. It was obvious the employee didn't care that he left her on hold for 25 minutes. The management the next day was fabulous though. It is hit or miss.

  

• JJ3304

  16 febrero 2021
  Amazing service levels here! Staff was A+++

  The staff was truly amazing during our stay. The hotel is clean and nice, the rooms very accommodating. The split room style with the pull out sofa bed on one side with the bed on the other of a half wall was nice and kept kids separate. I would recommend.

  

• pc0en

  22 febrero 2021
  recent stay

  the Hyatt was very nice and clean. the only downside is there was no hot tub. the breakfast was average, but d/t COVID-19 this is expected. the staff were all very friendly and helpful. the location is good, right off the freeway.