Hyatt Place Dallas/The Colony

Comentarios destacados

• setalee

  02 diciembre 2020
  Stanley is the best!

  My family of 12 stayed here for 5 days and couldn't have been happier. Location was great and hotel + room was nice and clean. The highlight of our trip was STANLEY. Every morning we were up before breakfast was served but he went above and beyond to accommodate us. Each time I needed a cup of fresh coffee he was there to save the day. Stanley deserves some recognition! Thanks Stanley, I hope you go on a trip you so deserve!

  

• amy3161983

  13 diciembre 2020
  Poor quality for the price!

  I was told if I checked in 30min early I would be charged. I got to the room and there was food under the edge of the bed. I went to turn on the bedside light and it fell over. I then settled in the bed and went to turn on the TV and the remote wouldn't work. I checked out and chose another hotel for the rest of my stay in town.

  

• JennyStilwell

  27 febrero 2021
  Saved us in a time of need

  We stayed at the hotel because we had no power in our home during the great Texas winter storm. The staff was very welcoming to our family and our pets. I will forever be grateful. It was wonderful to stay somewhere with power and that was clean and nice during a very stressful time.

  

• aimikeis

  06 marzo 2021
  comfortable

  easy access to all the restaurants and companies. close to the highway and well located. simple operation with customer service ensuring your needs are met. great for business trip as they have a meeting conference room, print service and all. gym is also perfect for hotel stay.

  

• robin2070

  08 marzo 2021
  Worst experience

  We had issues with access to the building and to our room. One of the outside doors was not operational and we were locked out of our room with no access to our belongings and medications. We were told that there was not maintenance on call or on duty and we would have to wait until the next day for maintenance to come and fix the lock on our door. We were transferred into another room however we had to sleep in the clothing we had been wearing all day. I am a diabetic and had no access to my medication. I asked to speak with the manager and I was not allowed. The ice machine on the 4th floor was not in Working order.