Hyatt Place Chapel Hill / Southern Village

Comentarios destacados

• Trek39398694875

  27 enero 2021
  Quiet & Quaint

  This was my second visit to this hotel. We enjoyed a one-nite get away at Hyatt PlaceChapel Hill/Southern Village. Excellent Customer Service, room and bathroom were SPOTLESS, and Covid-19 protocols are implemented. Will return!!!

  

• pamelaeasterling

  10 febrero 2021
  Lovely

  Only problem I had was the lady the check me in wasnt pleasant. An I always have a good breakfast when I stay there. Breakfast wasnt good but understand with covid. Young lady that worked front desk that night was very nice. But overall I would stay again.

  

• wrenchhoghilton

  14 febrero 2021
  Rough Diamond

  Appearance is fantastic. Paper thin walls are not so great allowing you to hear almost everything from each wall sharing room. Breakfast was not appealing. Parking layout is unusual. Felt like a Marriott on appearance but slept like a Sleep Inn. I ended up changing hotels during my stay in chapel hill.

  

• knrwelch

  24 febrero 2021
  Disappointed stay

  This 1 night stay was to accommodate my wife and I because of he surgery early the next morning at UNC hospital at chapel hill and this hotel experience was the last one with this Hyatt hotel. We drove 2 hours from our home in Fayetteville, NC so we could get a good night's rest before the start of an early morning and I was expecting a good experience like before.

  

• daniel b

  27 febrero 2021
  Bad customer service and poorly maintained

  First, for a seemingly new property nothing seems to work right. In my first room the shower knob did not work and clearly has not worked in a while. In my second room I had to Google the unlock code for theThermostat after the front desk was no help and the air conditioner did not function at all. Second, since I am staying for six nights and they do not offer any housekeeping during that time, I booked three separate 2 night stays. On the fourth day when I went to check into my new room, they said they had checked me into my old room again with no housekeeping. So apparently if you stay for six days there is no way to get your room cleaned even if you make separate reservations. The guy at the desk just shrugged and could not have cared less if he even understood what I was saying.