Hotel Zátoka

Comentarios destacados

• Topolinco

  04 noviembre 2015
  Good choice for family price wise

  For what it costs it's worth staying It's not a fancy modern hotel but it has everything you need if traveling with family The location is the biggest advantage, it's right on the lake with a piece of private beach and possibility of renting a small boat so it makes it perfect place for fisherman The rooms are so and so but the quality of beds is ok Tv was working with high level of disturbing noise but I assume nobody comes to Senec to watch tv so it is minor thing I have to say that the cleanliness could be improved, it was looking tidy and clean but when I had to move a bit the wall bed because I dropped something there I had seen so much dust that I'm sure that nobody has ever moved that bed at all :/ The breakfast was average on the border of being poor The service instead was very nice , they were helpful and very polite and made us feel welcome and at home Thank you and see you maybe another time

  

• rjohnhps

  21 julio 2017
  Going downhill

  This is the third time we have stayed at Hotel Zatoka, three summers in a row. I wanted to be able to give a better review, but cannot. Pros: The staff was wonderful, doing as much as they can with the limited resources made available to them. Friendly as can be, even with language barriers making it more challenging to communicate. Cons: Everything else. Physically, the facilities are going downhill and are in serious need of updates. The carpet was worn thin throughout. Our bathroom tub had a handheld showerhead but no shower curtain, nor even a shower bar to hang a shower curtain, so it was guaranteed that the bathroom floor would be slippery after any attempt to shower. Breakfast and dinner were included with our package, but they rapidly ran out of the more popular food selections on the buffet and there were no other options. Coffee was lukewarm several mornings as the pots were only working intermittently. Zatoka advertises a private beach on the lake, but the water along that beach was considerably more polluted with algae etc. than the nearby public beaches. Someone in our party overheard that the hotel is being sold soon, so the current owner doesn't want to spend any money. Hopefully new ownership will invest in the updates needed for the staff and guests to truly enjoy this well-situated property.

  

• soulanna_BC

  26 julio 2018
  Nice place, friendly staff

  Location to get to hotel you probably need to take a taxi or the city train, as its not really walking distance from train or bus station. hotel is located right by the lake and has beautiful private beach for its guests. Room I havent stayed in the hotel so not able to comment on the actual accommodation Staff all staff is really friendly from receptionist to waiters and even cleaning staff just superb top quality service Gym / spa / fitness classes you can book sauna at the reception, the cost is the best in this area 6euro per person, it is quite possible that you will be in this area alone. The gym is small but well equipped and has all you need for a basic workout at a lake side hotel. Hotel offers also jumping and Zumba classes that are really popular. Food food is good quality buffet stile

  

• Jesienka

  03 julio 2019
  Great location - stubborn / inflexible and rude staff

  We have booked the hotel for two nights for what was to be lovely family reunion. One would think that with such a large booking, we took over 6 rooms, they would be looking after us with kindness. The hotel manager was very pushy, we had to lock in our dinner orders by 2pm if we wanted to be served for dinner around 6;30pm due to the staffing levels At the time of booking we have been promised a function room which would give our kids freedom to move freely without worrying about interrupting other guests and also ability to walk directly out to the lake, which is the reason why we chose the hotel in the first place. We were told the function room was not available to us, and was just locked and abandoned. We asked for the dining room door to be opened (which was by the way marked as the emergency exit!!!) and were told that they will not. Very stroppy floor manager, in rude manner said the owners make the rules, the door is to remain locked, full stop. Slightly illegal, given it was an emergency exit, and also inconvenient. Every time we wanted to go down to the water we would have to walk out of the building , through car park and back down. On our first morning we wanted to take breakfast a a little terrace/balcony and were told we may not! No real reason was given.We were instead to be seated in a stuffy dining room while there were about 4-5 tables available outside for noone. My relative has actually been locked out there by a staff when he refused to return indoors.We had to extensively negotiate with the property manager to be reasonable and let us use part of the hotel facilities. Completely ridiculous. I think they never heard of customer service and making people welcomed. Breakfast was ok, nothing special. Double room had two single beds pushed together, with wooden frame in the middle. Uncomfortable and would not call a double bed. Hotel facility, rooms were mostly clean, but tired. Shame the property management does not make more of this hotel with good location and reasonable facility.

  

• MajaMajra

  13 julio 2019
  I would never stay here again.

  +nice beach area +friendly staff - really outdated rooms. It looks dirty even though i believe cleaning ladies do their best, but it is just to old to look clean. - sheets have stain - zofa had white stain all over it ( dont wanna know what this is about) - we paid for most expensive room (30% higher price), we thought we will get nice lake view. Their response was that no, we have just paid for room with zofa (remember stain?!) . Good to know, that we have paid for room with that dirty zofa. I would prefer they would move it entirely. - breakfast cost 6 eur per person and it is really not worth it. You have so many nicer and better places around to eat. I will definetly never go back. There are so many nicer options around lake.