Hotel Wing International Premium Tokyo Yotsuya

Comentarios destacados

• manuelaI1594MR

  01 enero 2016
  Bien Ubicado y excelente desayuno!

  Estuvimos Mi esposa y Yo tres noches hotel limpio, desayuno buffet magnífico con variedad de alimentos y bebidas, habitación reducida con todos los servicios, la atención de personal merece una mención honorífica. Cercano a vías de comunicación, la parada del Metro se encuentra a cuadra y media del hotel. A pie puede encontrar el hermoso Jardín Nacional Shinjuku Geoen . Muy recomendado para su próxima visita a Tokyo de placer o negocios.

  

• jme2008

  05 abril 2016
  Bien ubicado

  Estuve alojado cinco noches para la época del Hanami. Hotel bien ubicado a una cuadra de estación de metro. Las habitaciones pequeñas. Con las justas entran dos maletas y apenas hay espacio para caminar. Limpio con buen baño y ducha. Creo que es algo caro para el tamaño minúsculo de habitación.

  

• Mitumaite

  31 mayo 2016
  Bien ubicado

  El hotel está bien ubicado, a poco más de 100 metros de la estación de metro Yotsuya Sanchome. A unos 10-15 minutos a pie de la estación JR Yotsuya. La habitación es extremadamente pequeña; siendo Tokyo no me habría llamado la atención, pero nuestra agencia de viajes había pedido exclusivamente diferentes habitaciones. Estuvimos con mi marido y mi bebé, primero 7 días y luego 2 días más. Ninguna de las 2 veces, nos dieron la habitación que nuestra agencia había solicitado. Se dieron excusas y razones, pero a los hechos, no tuvimos esas habitaciones. El personal fue siempre muy cordial y atento. Siempre trataron nuestras dudas con disposición y simpatía. El nivel de inglés es bueno en algunos, mientras que muy básico en otros. En algunas circunstancias, la comunicación se tornaba muy difícil. La limpieza de la habitación y el baño fue correcta. Amenities como shampoo, acondicionador, esponja, afeitadora, secador de pelo. Hay nevera y hervidor, con café o té. A la llegada, nos brindaron agua y un pequeño patito de hule para el bebé (lo consideramos un lindo detalle). La vista desde el piso 14 fue muy buena. Si considero que este es un hotel para cortas estadías, con muy poco equipaje. En nuestro caso, que viajamos con bebé, no lo recomiendo. Pero si hubiese estado solo con mi pareja habría estado bien. Creo igual que por el precio que pagué, habían mejores hoteles.

  

• familyholidaymaker3

  10 marzo 2020
  Very Small room, nice hotel, good location

  The hotel and staff were nice and helpful. We found the room to be very small, which is normal for Tokyo. We had a traditional room and were on the floor, which after a few days was a little hard. The area was great with restaurants everywhere. It was also a few train stops from the heart of Shinjuku which can be overwhelming. The train was very easy to use and to get around, it was also very cheap. The buffet breakfast wasn't great, really had nothing for a westerner to eat or very little. Could have some more variety.

  

• 2020josem

  15 marzo 2020
  Renovated but dirty, very dirty.

  The hotel room looks renovated recently, it was a tatami room in the 14th floor, looks where very nice. From arrival there was no possibility to early check inn, even offered for parents with children we were very tired after a long flight and the front desk just said no early check in without not even making an effort to see if a room was available. Staff speak very little English. Biggest problem is the dirtiness, the room felt dusty from the first moment. On the first night my 5 months baby started sneezing frequently, we thought it was an allergy but after 3 days going on an about in Tokyo we realize she didn't sneeze outside, only in the room. I then inspected the room better, there was piles of dust in corners, behind beds, on top of TV and lamps, behind curtains, the carpet on the entrance was the worst. The bathroom was not clean also, there was mold growing in the bathtub joints with the wall and in the sink. The in-room refrigerator was also moldy. We then complained to the front desk and asked to deep clean (in Japanese and English), they cleaned the bathtub mold, and the air filter, but still there was hair and dust accumulating in the corners. I then complained to night staff manager and he offered a new room but he wanted to check, from my room I could hear the managers cleaning the next room, when they offered I then checked and showed that there was still parts with dust and mold, they cleaned a bit more and apologized saying that the room will be better cleaned next day. Deep cleaning never happened on the following days even we complained every day. One day they left us a vacuum in our room to clean ourselves (I took this as a mistake, but it was clearly for us to deal with the dirt). They offered breakfast tickets as compensation, we tried the breakfast one day and never came back, the breakfast was so bad that even as free I prefer to eat somewhere else. The manager has apologized by email and offered to return about 100$ of the cleaning fee (from a reservation we have paid more than 1000$), we have not yet seen the refund after 10 days. Good things, location is very good and Wifi is also good.