Hotel Tirolerhof

Comentarios destacados

• Endurance8

  01 septiembre 2015
  Simplemente correcto

  Estuvimos dos noches en este hotel de Zell am See. Es correcto. La habitación (una Junior Suite) era bastante amplia y estaba bien. La habitación de nuestros hijos tenía una terraza exterior que tenía algunos vidrios en el suelo (se supone que porque a alguien se le había roto un vaso o similar). La comida es bastante buena y el servicio del restaurante es excelente. El aparcamiento es complicado porque tiene poco espacio. El gimnasio es malo porque es pequeño y está justo al lado del spa y de la piscina, por lo que la temperatura es demasiado alta. Lo evalúo con un 4 aunque me parece excesivo y un 3 posiblemente injusto. Me quedaría con un 3,5.

  

• Ismael B

  09 octubre 2019
  Perfecto

  Hotel muy bonito cerca del lago con un spa muy completo. Todo perfecto, el desayuno, la habitación, la cama, el spa, la sauna. Volveria a ir a este hotel sin ningún duda, ha sido una experiencia muy bonita.

  

• shangrilada

  05 abril 2020
  Great first time experience in Austria

  We stayed at this hotel for one week travelling with Crystal Ski. First impressions were great - the hotel is a mix of modern & traditional and much bigger than I had anticipated. Check in was quick and as we arrived past 9pm the hotel had put on a buffet for dinner which was all of very good quality. Comfort rooms were a good size and very clean. Comfy beds and nice bathroom, plus Elemis products. We slept well most of the time although on the first two mornings we were woken around 6am by vehicles/lorries reversing down the street. So I can see why recommendations are for rooms on the side with the stream as this is probably quieter. Food was excellent and good quality. The bar was nice and all serving staff were friendly and quick to serve. Its quite a quiet atmosphere despite some evening entertainment but that was fine with us. Comfy seating and ideal to play games after dinner. Location wise, its about a 5 minute walk to the City Express gondola. We hired a locker with our skis at Hervis sports close to the lift, so this alleviated the task of carrying skis or walking in boots from the hotel. You can request a lift to the gondola via the hotel though. And then about the same, 5 mins to the town centre where the shops bars and restaurants are. We didnt hear any noise from bars etc late at night so a good position. Finally the pool/spa. Its nice, a good choice of steam rooms and saunas etc. Personally I dont see how not wearing a bathing suit is more hygienic but at least you can wrap a towel around you. Fortunately we had the spa to ourself on most visits ;) The only downside is the poor availability for treatments. Having read reviews on here, we decided to book in advance. Not ideal when youre a skier and its difficult to anticipate which days you may be back earlier to be able to go for a treatment. Plus even in advance, there were very few appointment times free and we were offered early daytime slots. Eventually after a lot of back and forth via email I booked just one 30 minute treatment early evening. On the day of the treatment, it became apparent that a mistake had been made by reception and my booking hadnt actually been made. It wasnt handled at all well and I got no apology from the unhelpful receptionist, who I then realised was the one who had sent the confirmation email so she obviously didnt want to take responsibility for her mistake. I was told there were no other evening slots, but then when I asked a second time, one magically became available. We asked to speak to a manager about the issue experienced here and was told that it would do no good. We said we wanted to be contacted anyway but we never heard anything. I can only assume the receptionist was a family member. Had this been handled correctly then the review would have got 5 stars from me. The treatment itself was excellent and the therapist was lovely. On our last night, we found out that the resort was closing due to Coronavirus. All the staff had gone and so the family and management team served dinner and breakfast. The food was just as good quality as it had been all week and it was so sad that the staff had gone. The team should be commended for their efforts here and I hope the hotel opens again soon. I would recommend this hotel and would consider staying again.

  

• Ian S

  12 abril 2020
  Last week before closure

  We were a party of 11 , the hotel is big with plenty of chill out spaces to sit, breakfast was very good, the food on the first night was top draw and the rest of week okay to average not up to the usual high standard weve come across in Austria except for the last night which considering all non Austrian staff had been let go, (though a member of our party spotted some in reception being told in no circumstances not leave there rooms) the buffet style food was excellent. Even allowing for the stressful time with the uncertainty of Coronavirus we didnt find the staff as friendly as normal, one of the receptionists was fairly rude a few of our party stated this, the hotel is a 5 min walk to ski shop and lift get a locker saves a whole heap of hassle. Our room was good and apart from one rowdy night ( outside noise) was fairly quiet. Overall it is a nice hotel with good facilities we travelled with Chrystals ski.

  

• Cathy_Bob

  12 junio 2020
  Perfect for a Skiing Holiday

  We stayed here for a week in January for a skiing holiday with Crystal ski. We were warmly welcomed after a late arrival due to snow and offered hot soup despite the late hour. We found our room to be clean and comfortable. We made use of the ski and boot room (although this would have been better with lockable lockers to prevent kit being moved by other guests). The hotel is well placed for a manageable walk in ski boots to the nearby lift or ski bus stops. We made use of the lovely pool and spa facilities and enjoyed these. But best of all was the food. The food and the fantastic service in the restaurant was exceptional. We also found the bar area lovely and enjoyed drinks there before or after dinner. We enjoyed the entertainment provided too - music at dinner, local dancing in the lobby area.