Hotel Terme Alexander

Comentarios destacados

• SHEZVAL

  26 julio 2015
  FABULOUS HOLIDAY AGAIN!!!

  We have visited Ischia many times over the last 14years and the last 2years at the Alexander Terme. This year we took a member of family with us, his first time out of England he was overwhelmed with the experience, the lovely hotel and service,, everyone waiters, pool man Maitre d' are very professional and pleasant, the food is very varied and served correctly. This family tries very hard to provide the best service.it can, if you have a problem just make them aware, they cannot help if you do not ask.I went this week with my husband and family member. I am returning in 3 weeks time with our daughter. Looking forward to what we know will be .another fabulous week. Thank you to all the staff and the family.

  

• Aurelionocerino

  05 junio 2016
  Relaxing weekend in Ischia

  We had greater expectation on this hotel looking on their web site. We have been suggested this hotel by expedia once our chosen hotel was overbooked. The furniture was very old (old and not ancient, need to be refreshed NOW), the external swimming pool is cold even if it is thermal water, no one was taking a bath outside even if it was june. The food was decent, but similar to hospital food. On the cons side, it is in the real center of ischia and the staff, except the reception, is extremely kind and pleasent. In the end, given the price range (220days per couple, half board) is not adequate to the quality and service provided. The typical target for this hotel is over 60 years old group of people.

  

• Lele214

  05 julio 2016
  Ideal for old people

  Clean, quiet, good service and friendly staff make your stay comfortable and pleasant. Large rooms with TV, refrigerator and wi-fi are a plus. Decor is from 1970; it seems beeing in a movie of that time. There is nothing wrong in that, but I prefer a different style of rooms and forniture, that is all.

  

• Giovanni. C

  13 agosto 2017
  Poor customer service

  The dinner is between 8pm to 9.30pm but unless you are there at the beginning you will not find the most succulent things of the buffet...The service is very very slow (my wife had to break a bottle in order to get the attention ! ) the food is nothing of special and all other negative comments on old furnitures are true. What a shame for them but i have the sensation that they do not take care of guest's feedbacks.

  

• Jonyoliva

  23 julio 2018
  4 estrellas?? debieron caerse algunas del barco antes de llegar a Ischia

  Lo primero, localización muy buena, piscina muy buena y limpia. desayuno bueno, café recién hecho. Personal del hotel excelente, tanto camareros, recepción, y limpieza. Pedimos una habitación tranquila y es lo que nos dieron. Hasta aquí todo perfecto. La habitación así como todo el hotel necesita actualizarse, los muebles tiene más años que la isla. Te cobran si pides un vaso de agua con el café, esto es de locos, ya que en cualquier sitio al que vayas y pidas un café el agua la sirven siembre y es gratis. Solicitamos si nos podían hacer un puré para nuestro hijo (lo pedimos varios días) como el personal es muy amable lo hizo, la sorpresa vino cuando día tras día veíamos como la cantidad de puré iba siendo más pequeña, pero la sorpresa final vino con la cuenta y ver que cada puré fueron 10 . El spa, tiene ciertas salas las cuales no abren todo el día, la sauna creo recordar estaba abierta solo 3 horas al día. El gimnasio que tiene no sale de mucho salvo que solo quieras hacer ejercicio aeróbico. Claramente no es un cuatro estrellas, es un hotel de categoría menor, tanto en servicios como en detalles.