Hotel Schloss Matzen

Comentarios destacados

• Ohssi

  30 octubre 2017
  Una experiencia agradable.

  No todos los días se puede uno acostar en un castillo, de verdad, de verdad!!! Aunque resulta un poco incómodo subir la pequeña cuesta o las escaleras cargando las maletas, el resultado es muy bueno. Para mí, la decoración es bastante ostentosa y recargada, pero se ha querido recrear una época y hay que adaptarse.. Las comodidades de un baño, enorme, con ducha y bañera y una habitación con una cama súper amplia, con una ropa de cama fabulosa, conexión wifi aceptable hacen que sa merecedor de ese 5/5 El desayuno podría ser un poco mejor, ya que no tenían ni leche sin lactosa ni nata, ni productos para celíacos. Los platos calientes te los hacen en el momento. En un hotel de estas características debería tener productos típicos de Austria como el Birchermüsli (yogourt con cereales, pasas y manzanas que s prepara la noche anterior) La camarera que atendía el desayuno, fue el único personal que vimos en el hotel y estaba un poco agobiada cuando casi se llena el local.

  

• 299Tish

  29 mayo 2019
  Incredible small european castle

  This place not only met but exceeded our expectations in every way. The Castle/Schloss is simply beautiful but has retained it's age in surrounding but furnishings are completely up to date and beautiful. We were upgraded to a beautiful suite by the manager, Claudia, she was truly amazing and so welcoming. THe breakfast offered was wonderful and served by a lovely young lady and the only other staff are the cleaning girls and handy man who were also wonderful - felt like coming home! a 5 star treat!

  

• KristinDKet

  12 octubre 2019
  Beautiful Castle in a Stunning Location!

  We chose to stay at Schloss Matzen instead of in Innsbruck and we were not disappointed. We arrived in the dark to an imposing looking building and had to ring the buzzer on a huge wooden door. However, the doors opened wide and we were let in to a towering courtyard that really could have been out of a scene from a Bram Stoker novel. We were then greeted by a friendly member of the family that actually runs the castle. He showed us to our room and we climbed many a winding staircase. We awoke to a beautiful view from our window overlooking a garden and even a small moat. We went down to breakfast and were blown away by the selection. There was even a Vegan section. The staff was warm and friendly. After eating, we were ready to check out and continue our journey, but were delighted to be waylaid by an opportunity to go on a castle tour. Several sections of the castle are open for public viewing and exploring. It was a wonderful experience and the service was exemplary. Claudia was just wonderful. I recommend this castle highly!

  

• 708wernerw

  04 agosto 2020
  Again amazing

  We visited the Hotel Matzen about three years after our last stay. We booked the hotel before the Covit outbreak last spring. After all the changes we were a bit worried the Hotel could have lost his special ambience. But luckily this was not the case. We had room 17 (superior) which is a bit hidden in the Hotel behind the large Knights Room. A very nice, large room with historic furniture and a nice view to the park. We loved it. The staff was very friendly and helpful. The room was clean, the room service efficient. All in all another pleasant stay. We will come back.

  

• TiwiBo

  18 agosto 2020
  Magic castle but...

  One of the most beautiful castle rooms Ive ever been, charming and fascinating but the management of the hotel still needs to learn from other 4 o 5 stars hotels. The service in the rooms is too homely for such a location, for instance: the fridge in our room when we arrived was dirty so it remained after 5 days( see the photo below), the used glasses in the room never have been changed, the breakfast ( even if enough and good) begins at 8 am( too late) and when you arrive punctually is never ready ( the women responsible of the breakfast are kindly and lovely) but its another sign that theres a lack in the management. A good and experienced hotel manager would make this hotel perfect