Hotel San Félix

Comentarios destacados

• Christian S

  26 febrero 2017
  In the Middle of Everything/ En Medio de Todo

  The Gran Hotel Encanto is located directly on the main pedestrian walkway in downtown Santiago. This property is on par with a mid-level major brand hotel in the United States. The interior lobby is clean and welcoming and offers sofas and chairs for relaxing, the front desk, concierge, access to a small bar on the ground floor and a lounge on the first floor. Our room was on the second floor and had a balcony overlooking the main thoroughfare. The room was very clean and had two individual beds which we pushed together to make into one. The bathroom had a sink and vanity area and shower with an overhead and a handheld sprayer. There is no glass covering the windows so all the noise from outside was very loud including people talking and yelling, cards going by, and music playing. The noise went well into the night and started around 6:30am each day. The area outside of our room was inside the hotel but opened up completely to the outside. That made for a nice sitting area but all of the exhaust fumes came into the building as well. We enjoyed the complimentary breakfast each morning and the restaurant typically had everything available with few exceptions. Every single staff member we encountered was extremely nice and ready to help us in any way they could. Aside from the noise, really, this is a great hotel and is central to just about everything in Santiago. El Gran Hotel Encanto está situado en la principal vía peatonal del centro de Santiago. Esta propiedad está a la par con un hotel de nivel medio de la marca principal en los Estados Unidos. El vestíbulo interior es limpio y acogedor y ofrece sofás y sillas para relajarse, la recepción frente, conserje, acceso a un pequeño bar en la planta baja y un salón en la primera planta. Nuestra habitación estaba en la segunda planta y tenía un balcón con vistas a la calle principal. La habitación estaba muy limpia y tenía dos camas individuales que empujamos juntos para hacer en uno. El baño tenía un lavabo y tocador y ducha con una sobrecarga y un pulverizador de mano. No hay cristal que cubre las ventanas, así que todo el ruido de fuera era muy ruidoso incluyendo gente hablando y gritando, tarjetas pasando, y música. El ruido fue bien en la noche y comenzó alrededor 6:30 cada día. La zona fuera de nuestra habitación estaba dentro del hotel pero abrió completamente al exterior. Eso hizo que para una bonita zona de estar pero todos los gases de escape entró en el edificio. Disfrutamos del desayuno gratuito cada mañana y el restaurante normalmente tenía todo disponible con pocas excepciones. Cada miembro del personal que encontramos era extremadamente agradable y listo para ayudarnos en cualquier forma que podían. Aparte del ruido, de verdad, este es un hotel estupendo y es central para casi todo en Santiago.

  

• Ana L

  18 agosto 2017
  No merece las estrellas que tiene

  El hotel no cuenta con servicios básicos como ascensor, maleteros o limpieza (bichos y cucarachas por todas partes). Se nos dio una habitación sin ventanas, pese a ser grande. Y aquellas que tienen ventanas son extremadamente ruidosas (hotel mal aislado) Lo mejor es la situación, el trato que tiene contigo el personal y la comida Las habitaciones disponen de nevera

  

• joseluissuarez

  06 mayo 2018
  HOTEL CUATRO ESTRELLAS SIN ASCENSOR !!!!!!!!

  Inconcebible que una empresa española como Iberostar, abra las puertas de un hotel en un edificio de estilo colonial con tres plantas y cada una de ellas con mas de cinco metros de altura y por tanto, con muchisimos escalones y sin ascensor. Si, un 4 estrellas y sin ascensor!!!!!!! Este hotel de reciente apertura se encuentra sobre la calle peatonal y comercial mas importante de Santiago y tanto las habitaciones como el desayuno corresponden a su categoria.

  

• X6618WDdanielg

  26 enero 2019
  Sad revisit

  Four years ago we stayed here with a class of 20 students from the US. The hotel was dumpy and being renovated, but it was magical for us because we had class up on the roof every day. This year, our first return, we booked our students here again. The hotel is much nicer and more expensive, but after first telling us that we could use the roof as a classroom, they wouldnt let us in the need. So our students last memory of Cuba will be some lousy conference room instead of the beautiful rooftop. Next time well stay somewhere else.

  

• Jakobec82

  05 julio 2019
  Very enjoyable experience!

  This comfortable and conveniently located hotel boasts a number of desireable assets, one the most remarkable being the beautiful, original architectural style of its grand, blue façade, which has been respected after a relatively recent refurbishment and very well maintained, blending the Chicago school and Neoclassical styles in a well-balanced harmony. The rooms are smartly designed and equipped with all the mod cons you would need to ensure a very nice and comfortable stay. However, it is the prime location what ranks higher among the many things this hotel offers. Towering over Enramadas Blvds neighbouring buildings, rooms on the upper floors provide an incredibly colourful and immersive view of Santiago de Cubas kaleidoscopic palette of brick-red rooftops, urban green spaces, and bright-coloured classic American cars strolling the steep city center streets, all this against the beautiful canvas of the clearest and bluest Caribbean sky. The hotel also offers a conveniently varied gastronomic offer both at the cafeteria and the restaurant as well. Anything from fresh vegetable salads, different types of sandwiches and pizzas, pasta, chicken, fish pork and beef. Service is excellent and provided with a warm and personable touch. A big plus is the main dining areas have air conditioning, which is a blessing when you are exposed to Santiago de Cubas torrid summer temperatures and high levels of humidity. We highly recommend this place to everyone seeking accommodation at a prime location, as it allows to access most of the citys main attractions on foot.