Hotel Ruby

Comentarios destacados

• Oscar S

  09 julio 2019
  Absoluto Desastre

  Es la primera opinion negativa que realizo. Olvidé una cartera en el bar del hotel y al rato me di cuenta, cuando regrese me la devolvieron los empleados sin el dinero. En las imagenes de las camaras se ve que la primera persona en recoger la cartera es un empleado. Lo reporté a la policia, pero el Manager del Hotel todavia (han pasado 5 dias) no ha respondido mis emails.... En cuanto al hotel lo contrate con desayuno, ellos te dan un ticket con un descuento de 5 dolares para un bar contiguo, que justo ese dia no funcionaba, por lo que tuvimos que volver a recepcion y nos mandaron a otro hotel a desayunar de manera limitada. Parking de pago. Buena Ubicacion.

  

• 482sherellec

  10 febrero 2020
  My Husband Birthday

  I made a reservation for 2 nights. I booked on Orbitz. Both nights are paid in full. The weather was bad the 1st night so my husband and decided not to make the 2 hour drive until the next day. We got to the Rubt about 4PM and the gal at the front deck was so awful to us. She told me I didnt have a room and they would NOT be refunding me (I didnt expect a refund for the 1st night but I did for the 2nd if we didnt have a room...) she argued with me and told me she could refuse service to whom ever she choses. I asked to talk to a manger she replied no. She finally called someone but wouldn't let me talk to them. She got off the phone and said she'll let me stay that night but this was my fault for not showing up the dat before. I asked for a late check out even that was a big deal. I will never ever go back to this place and the Ruby would be doing a great public service by teaching customer service. They get the lowest rating possible in this department. Side note: I decided not to even stay. Wasted $200 but it was worth being treated like my business was appreciated

  

• Colin B

  12 febrero 2020
  Trip to the ruby

  This is a decent place to stay currently doing renos But okay reasonably priced clean tasteful old hollywood them going on fridge and microwave no coffee maker parking for $5 a day located in heart of downtown town every thing you need within walking distance

  

• daryenk

  29 febrero 2020
  Great Stay

  I book the suite for a little staycation for my husbands birthday. They were super nice and very accommodating. I asked for a picture of David hasselhoff riding a dinosaur that said Happy Birthday to be on the bed when we checked in. I didnt think theyd do it, but they did! Theres nothing I didnt love about this hotel!

  

• Double00spy

  14 marzo 2020
  Great hotel

  Plan to stay here again. Great location, great staff Rooms are comfortable and nearby theatres shopping dining Riverfront Mall and bus terminal nearby. Ruby 2 is another hotel nearby. Very positive experiece