Hotel Residence Funtana Noa

Comentarios destacados

• alaizaa

  10 abril 2007
  Muy bueno.

  Muy agradable,sitio tranquilo, para disfrutar de la calma. Para llegar, indicado. Despues dee otros dos hoteles en la isla, el nivel es muy superior a los otros, buenas instalaciones, calefación, si teneis la mala suerte de nosotros, con el tiempo lo agradecereis. En los otros no existe. El restaurante muy muy bueno y el trato agradable, comodo, facil. Nosotros volberemos a este sitio y lo recomendaremos.

  

• Glasgow870

  06 julio 2015
  Avoid

  On check in we should have known. A small boy came running to reception when we pressed the bell, he called a teenage girl who took us to our room, I asked if there was better, it was small and dark, she told us choose what you like, I said something that we seen on your website would be great!! My Italian is not perfect but she understood took us to another, it was bigger brighter so I said it would do, we then explored the town - nothing at all to see, back to the hotel as we had full board booking - they did not expect anyone and set up a table outdoors for dinner, a run down area full of pallets set up as tables and chairs - how comfy!! Not.. we had to ask to sit indoors as it was awful , we where told what was avail meat or fish I took fish my husband took meat, my spaghetti arrive with max 2 small shellfish and cold, I should have sent it back but after such a long wait I thought I would get it eaten quickly, thought left half Main was fish on some iceberg lettuce, the smallest piece you have ever seen, lettuce brown on edges- we called the waitress back asked where are our sides, she asked oh you want some?!! Well surely you serve them, she says if you wish them what do you want, well what is there, why is it not here with meal - surely a standard meal is served with veg, rice, pots whatever!!! We gave up and asked how we got back to our room, she directed us to lift, we used this to get to reception, on exit it was blackness, we had phones so put our torches on, tried all light switches nothing, we descended in lift back to restaurant and disturbed again the 3 staff eating, they had done this since they served our main! Girl shouted at guy in group, chastising him for not switching lights on and took us up, spent a few minutes finding switch. On return to our room we found the phone was not connected, air con did not work and the bathroom was bare bulbs and a strange door system to shower After a very worrying nights sleep, as we knew no one was on reception, was there any staff in building looking after our security we went to breakfast An extremely bad tempered looking woman approx. 30 years of age met us and showed us to a table set up All was good and we told her this although the overall ambience was poor - facing a bar, v rundown, bins etc... On checkout I told her I wanted compensation for the meal, she told me it was my lack of language understanding that caused the problem at the meal!! I should have asked for veg on ordering, I assured her we where told the fixed meal, offered no options, she them proceeded to advised we where problem guests, we asked for a change of room! I told her that the new room had no air con, she told us that the hotel can only offer hot water in the shower and air con to a specific no of rooms and we where told this when we changed room, as if anyone would feel this was a great deal!! She would not reduce the price in any way for the poor meal, in fact when advised even of the lighting problem she told us we where liars In summary - avoid avoid....we paid the full price of 90 euro for the worst room, observing dogs locked In the central courtyard all afternoon, return to the hotel after 9pm to complete darkness and having to find door to restaurant, down some side steps, then not even a light in corridors, no air con, no hot water in morning for shower but hey our fault for asking for better room, on checkout they even accused us of not submitting passports, which we did on acceptance of room, we even named the staff member who had photocopied them but hey that was lie too Like everything, in a foreign country we had driven some distance, did not know where else to go so thought how bad can it be.....a tent would have been far superior please avoid this place it is shabby, overpriced and does not have anyone to keep the place secure while you and your valuables are at their most vulnerable You are called a liar by the manager as well as a stupid foreigner who does not understand the language - sorry for the rant

  

• mikeyc987

  30 septiembre 2015
  Hotel let down by management / staff who dont seem to care

  We stayed two nights as part of a cycling holiday. Very nice building, pleasant room, then it all goes down hill. Day 1 we arrived having travelled all day, got in the shower - no hot water - went to reception, got some excuse that the solar panel pump wasn't on - anyway an hour later hot water. Day 2 cycled all day returning at 3 pm, very hot and sweaty, jumped in the shower - guess what, no hot water. went to reception again, and got another excuse that someone must have accidently switched the pump off (more like that as hotel was virtually empty, this was switched off to save money!) Staff haven't grasped the concept of customer service, virtually everytime we tried to speak to someone, order a drink, complained about no hot water, got a different member of staff (or more like family as sometimes they were children/teenagers just back from school - "oh I need to speak to my Uncle"!) always felt as if we were an imposition. Lastly, if you fancy a drink from the bar, do yourself a favour and walk a few hundred metres towards the Square, to the Bar Central - very friendly atmosphere and the drinks are between 1/2 and 2/3's cheaper than the hotel charge, and you get good service!

  

• toldham001

  18 septiembre 2016
  Faulty towers in Sardinia

  When we engaged with the staff they did a great job of looking after us however, when we arrived it was a challenge to find anyone - it's a big hotel run by a very small team so finding someone is a challenge. Kiarra is an angel as is Alicia, they both did a great job and were delightful, thank you.

  

• NigeandJane

  31 octubre 2016
  Mixed experience

  Our visit was as part of a cycling group riding from Alghero to Pula. The hotel is a modern building set around a central courtyard, and it has quite an ecclesiastical feel with a lot of religious memorabilia adorning the walls. It reminded us of hotels we have stayed at in rural Spain, and of course Sardinia does have a substantial Spanish historical imprint. Reception was helpful and welcoming. Some of our group had no hot water for a post ride shower after arrival, and this struck a chord with previous reviews I had read. All 17 of our group had no hot water for a shower the following morning, and as this is clearly not a once off we found this unacceptable. A pity, as otherwise a reasonable hotel.