Hotel Okura Macau

Comentarios destacados

• Johansen F

  05 enero 2015
  Estadía Inigualable

  Es un hotel como pocos. Excelente servicio, atención y cordialidad. Todas las áreas muy limpias y cuidan cada detalle. Las habitaciones son de extrema calidad. Estuve en la que tiene balcón y es muy tranquila. El Clima es muy agradable. El olor en cada área del hotel es muy bueno.

  

• Isabel N

  15 noviembre 2017
  Hotel de lujo

  Fuimos con nuestros dos niños pequeños y la pasamos muy bien. Es un hotel de lujo, en donde sirven un excelente desayuno y cena que estaba incluido. Las piscinas son excelentes! Es un complejo muy al estilo asiático, en donde hay casinos, tiendas de lujo, y buenos restaurantes. No es un hotel que recomiendo, pero es una experiencia que si se tiene la oportunidad, hay que hacerla!

  

• BingX2643WF

  01 febrero 2021
  Go if you like a Japanese environment

  Okura Macau is very Japanese in terms of its hardware - you can really feel so once you step into its room - everything is so tidy and clear, while its interior design makes you wonder if you are in the high-end districts of Tokyo. However, there are quite some miscommunications among its staff, and they point their finger at the guests. For example, I consumed a product in the room, but the staff at the front desk and the manager reported two different prices to me. At last, the manager told me that I had misunderstood their pricing (yes, they said that I misunderstood the information, not their staff telling me the wrong information). Okura Macau has every hardware to enter the top-tier hotel club in Macau; what it misses is the services. I hope to see some improvements in the future.

  

• BensonT106

  12 febrero 2021
  Wonderful service

  Ms. Ellka and her teammates did a wonderful job. From the checkin to the room touring. Just feels like home. We will definitely come back :-) The facility is wonderful and clean. We enjoy the swimming pool and massage chair very much!

  

• kimberlya386

  09 marzo 2021
  Memorable Birthday in Hotel Okura Macao

  Very nice hotel!!!Thank you very much for giving me a warm welcome, especially Masami of Front Office , who accompanied and oriented me about my room. I was so overwhelmed that they gave me complimentary birthday cake and wine! It was indeed a very relaxing and unforgettable stay! The service was absolutely EXCELLENT from the time I checked-in until I checked-out. I am looking forward for more staycation in your hotel in the future!