Hotel Nikko Alivila / Yomitan Resort Okinawa

Comentarios destacados

• Rajivac1984

  29 junio 2019
  Excellent property but service leaves a lot to be desired

  Had visited this place from 7th to 11th of June. The property is excellent. About 35kms from the airport and set in a nice tranquil place. Check-in was smooth and we got an upgrade in terms of the room as it was my birthday on 10th June. So thanks to the staff for that. Pros: - Nice balcony in the room facing the lovely blue sea and a view of the chapel - Staff was polite and courteous - The swimming pool and the private beach is absolutely lovely. - some very nice stores in the resort for shopping - Overall the location and infrastructure of the property is mind-blowing. Cons: - The in-room dining menu is just too thin. Hardly any items in there. They have got about four restaurants in the hotel. But in comparison the in-room dining menu is just disappointing. They should definitely add more items (could be Asian but Ideally should be a mix of western and Asian) to the menu - Overall the menu around the chicken and sea food area was extremely thin. Both in terms of western and Japanese food. The menu seemed to be full of beef and pork only. While I eat everything, getting some good Teppanyaki style Sea food is something that one always desires. - No minibar in the room. I mean there was a fridge but nothing in it. Again not sure why would one do that. This is a resort where people would want to stay in their rooms longer as enjoy the view with a nice beer in the balcony. Ordering that everytime via room service is a nuisance - The English speaking proficiency of the staff was extremely poor. Especially when you are trying to order room service. Yea I know it is Japan and all that.. but guys for the prices that you are charging, I would expect the staff to speak decent English. The inability of the staff to speak English really handicaps expats like me to get any help. Help in terms of asking if we can get some food not listed on the menu for room service or to enquire about whats in the area, etc etc. - Me and my wife have are never in HK for my birthday. We have always been at some or the other resort. The minimum that any resort does for a birthday is wish me on that day if I am staying with them. Some of them have even sent a cake to my room. Now thats excellent customer service. And it needs no rocket science to think of this. I was a little surprised that i didnt even get a simple birthday wish from any of the staff here. Not that I care about it; but when we talk about excellent customer service, these things definitely matter So to sum it up, the property per se is excellent. It is a gem hidden away from the city. If they can fix their service, it could be one of the most mind-blowing resorts there!

  

• EtienneL180

  03 julio 2019
  amazing

  My wife and I just spent a couple of nights there. Everything from food and room was amazing. We specially enjoyed the shaded cave area linked to the swimming pool: It was fantastic to enjoy the water sheltered from the hot sun!

  

• 106christie

  20 noviembre 2019
  Elegant resort hotel with beach

  We stayed 4 nights and its very pleasant. The hotel as retained its retro decor and aged in places but in general very well maintained. Rooms are generous sized and we reckon all balconies will have a view towards the sea as the hotel is right next to the beach. It has all the components of a good resort hotel from pool to activity conceive. Its a very popular wedding spot as well we saw a non-stop stream of couples and family coming for photo and/or ceremony at their two churches. A highlight is the variety of breakfast. There are three restaurant to choose from, offering Japanese set-menu, western buffet, and a mix of Japanese and western buffet. The food is very good and the variety for buffet is excellent. We were excited for breakfast everyday. Note the hotel is situated next to the coast and away from the main road. Walking to the main road is nearly impossible because youll have to past an area of farming fields with no sidewalk and no lights. Traffic is not heavy among these tracks but it could be dangerous as drivers dont expect pedestrian. Prepare to either drive or call a taxi to go to the nearest spot for bus. There is a convenient store that opens until late if you need anything amenities. There are also two souvenir shops if youd like to complete your shopping within the premise.

  

• kburrill422

  22 octubre 2020
  Excellent Service, Amazing Breakfast, Immaculate Grounds, Okay Rooms

  This review is actually for a stay from June of 2018. When we went to Alivila we stayed for just 2 nights and the resort grounds were stunning! The staff was so friendly and helpful. We do not speak fluent Japanese and had no communication problems, most of the staff speaks English as well. The breakfast there is something my husband and I still talk about to this day. The best french toast I've ever had, coffee was superb & everything was just delicious. The room was okay, clean but a bit outdated. I think there are higher end rooms that may be renovated which I would splurge for next time. Overall would definitely stay again, really enjoyed this hotel.

  

• TokyoB

  29 diciembre 2020
  Good hotel but not perfect

  Stayed here in December 2020 and the Xmas dinner was a highlight. While the hotel is very good, it falls back compared to the Club at Busena where we stayed the previous 4 days due to the small balconies, self-parking (especially when it rains) and inconvenient location (we were stuck in traffic for over an hour). Also note that the indoor pool costs extra. Solid 4 stars, but maybe we will try the brand-new Honshinoya Okinawa next door for our next vacation.