Hotel Monastère Maastricht

Comentarios destacados

• Petr P

  04 enero 2019
  Hotel con encanto

  Bien situado, edificio antiguo, relacion calidad-precio correcta, recepcion cercana y amigable (open space). Centro comercial Sphinx a pocos metros. Hotel con diseño. Falta iluminacion en el baño. Recomendables habitaciones en la segunda planta que tienen grandes ventanas con hermosas vistas.

  

• joseluis_tg

  28 julio 2019
  Hotel bien situado en el centro de Maastricht

  Bien situado, a unos pocos minutos a pie de la plaza del mercado y de la plaza Vrithof. El personal es amable y la atención es muy buena. El desayuno es muy bueno y completo y la decoración de la zona de la cafetería y la terraza está muy bien. Falta algo de luz en las habitaciones, al menos en la que me alojé era bastante oscura, y la limpieza es mejorable, sobre todo en lo referente a la moqueta y el techo de la habitación. El baño y la cama, muy bien.

  

• Ralphi2000

  16 septiembre 2020
  Just okay ...

  From the outside, this is a beautiful French-style hotel, located right on the Maarkt Square, perfect walking distance to the centrum. Upon arrival, we were greeted by friendly Reception staff who made our check in very smooth. The only thing I thought strange was that we were advised that there was no housekeeping service. At the time, I didn't think much of it, especially when we saw plenty of housekeeping staff on our floor, constantly cleaning rooms. We presumed that the Reception intended to advise that rooms wouldn't be cleaned every day, perhaps every other day or something. Our room was a Deluxe Executive Room and upon first inspection, it was very clean although later we discovered that there was a lot of dust I was also very disappointed that there was no water offered in the room and very minimal tea / coffee facilities. We were staying for three nights and whilst we didn't spend that much time in our room, the 'no housekeeping' thing became an issue. We were advised that if we needed anything, we could request it at Reception but for almost 600 for three nights, I would have expected better. Clean towels, hoovering the floor, dusting and replacing the bins is something that at this sort of establishment, you should not have to request. In addition, we were woken up by a fire alarm on our first morning - we didn't see anyone else rushing to get out of the building so we inquired about this at Reception (having received no guidance from the hotel as to what was going on), only to be rudely advised that it was an 'issue with the alarm'. Great, but you should be advising your guests of this in a more appropriate manner. I also found the fact that there was no room service / proper breakfast offering very poor. We understood it was corona and there are limitations on usual offerings, but this is a staple of any luxury hotel. All in all, it was a fine stay, especially as we spent the majority of our time in Maastricht out and about, but I'm not sure this would be our choice hotel, if we returned to the city.

  

• Remk0

  24 febrero 2021
  Location is ace

  Breakfast was a it on the meager side but for the rest this hotel was fine. Big plus is the location. Right on the edge if the city centre. Rooms are not huge but everything you might need is there. Would recommend

  

• betty_hotpot

  08 noviembre 2020
  Grubby and disappointing

  Good Points: - Friendly staff - Nice bar / restaurant - Lovely 'borrel plank' - Large Comfortable bed Bad Points: - Many of the surfaces in the room were dusty, so it certainly hadn't been sanitised since the previous guests visit. Even the rain effect shower head was covered in dust. - Poor lighting. Two of the vintage looking lights didn't work at all. - Bed sheet was too small for the bed and couldn't be tucked in so the sheet moved around and I ended up sleeping on the exposed mattress - yuck - Nowhere to put bags or cases other than the floor - Room keys only seemed to work once and then need reprogramming, - No shower curtain. Only a small piece of glass so the whole tiny shower room got very wet. - No glasses or cups. I assume they were taken away as part of the corona restrictions, but many hotels provide sanatised cups in plastic, even before corona. - Coffee machine was covered in splashes and ended cleaning. It couldn't be used anyway because of corona so then take it away. Or at least leave it clean.