Hotel Mercure Vienne Sud Chanas

Comentarios destacados

• Kaspar J

  17 noviembre 2017
  BEWARE OF THIS HOTEL -DANGER

  We booked a room at a very high price and they claimed its 4star . 2 star at best . The room had a very VERY bad smell and we found pubic hairs in the sink. We complained to the manager and the manager didnt care and even sent us a rude and blunt email back (see photo) . The air conditioning unit had not been clean for a long time (see pictures) and this is where the smell was coming by from. We were so cold all night and had enough so we left as soon as the sun rose. The food and service in the restaurant was very good but the room we had wasnt fit for a dog so AVOID THIS HOTEL GUYS.

  

• axelangeli

  27 septiembre 2018
  Lovely friendly Motel

  It is a freindly motel just next to the exit of the Autoroute du Soleil (A7) with friendly and helpful staff. The rooms are good and since they are going to be renovated now, they will be latest Accor standard soon. Some reviewer mind a "bad smell" which happens occasionally and originates from the factory in the proximity - not in the hands of the hotel.

  

• Connector56117524096

  31 marzo 2019
  4*?

  Having previously stayed in 4* hotel for 4 nights in Paris I was surprised how basic this hotel was in comparison. I will also mention that the escape stairs were filthy and materials were stored on the stairs, gladly no emergencies!

  

• ericvaes2019

  06 noviembre 2019
  Perfect location.

  We always stay at Mercure Vienne Sud Chanas on our way from Belgium to Spain because its the perfect location (halfway and just next to the highway). The staff is friendly, the parking is safe and the restaurant is good. There is an early breakfast and you certainly get good value for your money. The rooms are clean and quiet. Its obvious were pleased with this hotel, otherwise we wouldnt return!

  

• Eric P

  07 diciembre 2019
  Business trip

  I didnt realize when I entered into the room how strong there was a particular odor. During the night I figure out that is came from the bathroom. I close the bathroom door but it didnt help much. Earlier I told the réception the sanitory was linking. I noticed these problems during check out but I didnt get any commercial proposal. I m a silver customer, travel pretty much. I ve been disapointed by this Mercure regarding the rates.