Hotel les Charmilles

Comentarios destacados

• Sunshine21845813592

  29 junio 2019
  Great hotel pleasant staff

  The hotel is well situated and has a massive car park. The hotel is clean and amenities are good. Food was excellent and plentiful. Breakfast was well laid out and varied. Rooms were quiet and comfortable.

  

• 924hannahg

  23 agosto 2019
  Unfriendly, begged to get hot water

  Perhaps I am being unfair but the first thing I learnt in the hotel business, the customer come first. Upon arriving at Les Charmilles, the outside looks run down with the brown curtains flapping out of the window, I thought maybe its better inside. Thank goodness we were only spending one night here. Check in, we had to ring a bell for the attention then wait 10 minutes until someone came which it seemed he was very annoyed we had disturbed him from his smoke break. He gave us no information about breakfast, we asked him how to walk to the next village in which he replied good luck with getting over the roundabout, you have to run!! The room is in desperate need of a refurbishment, there is no shower curtain, so everything gets wet including the toilet paper. We have a baby and the bed for her was full of brown marks and holes and the mattress smelt of smoke. After realizing there was no kettle I went down to reception and asked for one for which I was told only the bigger rooms have kettles. I had to literally beg to get a kettle to boil water for my baby, to which after a lot of discussion in French I was given one. We had breakfast over the road at the bakery for half the price they were charging us in the hotel. I would definitely not recommend this hotel to my worst enemy!! Absolutely terrible!

  

• agilli577336

  23 noviembre 2019
  Very comfortable

  Room small but well equipped and complimented by a large very comfortable bed with soft pillows and good linen. Did not use any of the other facilities so could not comment on them. 24 hour desk is great for catching early ferry or arriving late. Reasonably priced.

  

• klemme741871

  08 febrero 2020
  nice place, friendly people,good value for money

  As said: a good place for a stay overnight on the way to the south (or the north) . Close to the highway. Very good breakfast, nice people, small but good room. Brown calcium stains in toilet bowl should be removed to mke it perfect!@

  

• Tibster1

  21 agosto 2020
  Horrible hotel with rudest staff ever

  Booked in on 14/08 to stay for 1 night (2 rooms - 1 dbl and 1 trpl). Receptionist was the rudest person I ever said, arrogant and acted as if he is doing us a favor for sleeping there). None of the rooms had air con. Dbl room on ground floor with window out to the restaurant terrace so cannot keep open. Triple room stank of cigarettes and a stale smell. We asked to have it changed and the receptionist went ballistic as the corner of the bed was undone and bathroom sink dirty but obviously not from us as we never unpacked. Booking.com already had taken payment but we still refused to stay there and left. Receptionist threatened to call manager God knows why as they already got their money for the two caves not rooms ... Dirtiest and the most ran down hotel ever seen. Be aware pictures showed on booking.com do not reflect reality.