Hotel Le Premier

Comentarios destacados

• Hugary1

  05 enero 2020
  Hotel Le Premier

  The hotel is in an excellent location with a number of restaurants nearby such as Noel. They're also also sites of interest ( the tunnel, city centre etc ) within a 30 minute flat walk. It was cool at this time of the year dropping to zero but the plus is very few people so all exhibitions, parks, tours etc are easy. The hotel is also easier to book and is not crowded. Staff are all friendly and multilingual. They work hard to make you stay a good one. Breakfast is excellent and staff will also take orders for items not available on the banquet area. There is a downstairs bar but not always manned. Just tell reception and they send a person down for drinks or tea and coffee. Room is well appointed if not large but we spent little time there. TV channels are a bit limited compared to other 5 star places.

  

• ivana2pan

  19 septiembre 2020
  Excellent service in a beautiful city center located hotel!

  I felt like a queen.. Hrvoje at the reception and Kristina in the kitchen welcomed me late in the evening, let me choose the room I prefer (size, view), made me feel really comfortable since I was travelling alone, first time in Zagreb. They prepared sauna just for me and in the morning they served me all the time with breakfast specialties.. I felt as I'm at home with my own service available non-stop. It's super clean and cosy hotel. I also checked, before coming here, other more popular and more expensive hotels but hospitality and experience was nothing comparing to this one. Due to corona, not many guests were in this hotel and everything is disinfected and staff wearing masks all the time. Highly recommended as surely one of the best and perfectly clean - freshly refurbished in a more than 100 years old building. This is my taste, hopefully you'll have at least as similar experience as I had. Location is great, I forgot to mention, Antonija at the reception - genuine smiling and offering me to stay bit longer than usual and all other staff I encountered in this hotel. Ivana, Qatar

  

• milan-zrh

  27 septiembre 2020
  Decent hotel with room for improvement

  I stayed at this hotel for one night in their King Deluxe room. I will start with the positive: The property itself is beautiful and well maintained. The room was spacious and the bed comfortable. Breakfast was a la carte and had everything I needed - the Chef prepared the Eggs Benedict really well. Staff at the Restaurant were friendly, attentive and professional. Where I see room for improvement: There was no proper welcoming of guests during check-in. At a 5* hotel I would expect a bit more than just taking my ID and credit card and handing me my room card. Even a short How was your journey? or giving a brief tour of the hotels on-site amenities (restaurant, bar, wellness) would have made a big difference, and made me feel welcome. Secondly, a room in a 5* hotel should always be properly stocked with amenities (toiletries, towels etc), regardless if there is only one guest staying or two. It just looks a bit sad when all in-room amenities are reduced to a minimum. Overall, Le Premier is a good boutique hotel centrally located, but it is the little things that make a big difference in luxury hotels, and I was not fully convinced.

  

• D12345678900

  23 octubre 2020
  Boutique Gem

  Stayed here three days,two nights on business. Really impressed. This is a boutique hotel, rather than a chain name. It offers great sized rooms, marble bathrooms and big walk in showers. The staff were great and the food excellent. The hotel is a short stroll into the city and set in a safe and bright neighbourhood. The Covid safety measures were great but didnt disrupt or lessen my experience. Really enjoyed my stay. Def stay here again.

  

• MargaretinParis

  20 diciembre 2020
  The restaurant was a major disappointment

  This review is just for the restaurant which doesn't have a separate Trip Advisor page from the hotel so I apologize to the hotel for the one star. I visited Zagreb in October and did some research on hotels and restaurants before my stay. I came across Le Premier and saw some reviews about the Italian chef Stefano Cosattini having earned a Michelin star in the past on two separate occasions but I couldn't find any information as to when and where that was. I was therefore surprised to see that his restaurant wasn't even mentioned in the Michelin Guide. However, I read what he had written on the hotel's website and thought that I could have a nice experience there. I was really hesitating and thought that if I didn't go there I would regret it but I never thought I would regret if I did go there. I walked into a nearly empty restaurant on a Friday evening. The waiter told me a group of people had just left. Some tables had obviously been removed probably because of the Covid crisis and the restaurant just seemed empty. There was a French couple there who were staying at the hotel and the man was arguing non-stop with the waitress then with the restaurant manager and ended up walking out. I would have left myself as I didn't fancy being in a completely empty restaurant all by myself but by then it was 9pm and I wasn't sure I would get a table elsewhere so I decided to stay. The waitress and restaurant manager went off duty so it was just me and the waiter Nikola as the hotel was completely dead apart from the receptionist. As I had overheard that some dishes weren't available, I decided to make things easy on the chef and told Nikola I would have the tasting menu. I was expecting something worthy of a Michelin star but although the food was good it definitely wasn't special enough to deserve a star and as mentioned it wasn't even in the Michelin guide which is not a good sign. I just felt like the chef couldn't even be bothered to make an effort since he was cooking for just me. Since I was there alone, I expected the supposedly friendly chef to come out and have a chat with me but he didn't. I asked the waiter if the chef was shy and he said he wasn't. I asked the waiter to give me a note of what I was eating and he came back to say the chef wanted to know why! Honestly, what a stupid question! It's quite normal to want to know what you're eating! I got the handwritten menu and that would have been the opportunity for the chef to come out and have a chat but he still didn't come out then Nikola told me had left which I thought was downright rude. Luckily Nikola was very friendly. I got him to turn off the horrible elevator music that was playing and asked him to choose some Croatian songs on my iPhone so I could discover some Croatian singers. I can recommend Gibonni and Oliver Dragojevi. The next day I went to Zagreb's only one star Michelin restaurant called Noel and since I was staying at the Esplanade I went to their restaurant Zinfandel's one evening too which is in the Michelin guide. I can highly recommend them as the staff were very attentive and friendly and didn't leave me sitting on my own all evening. Needless to say I will never be setting foot in Le Premier restaurant again.