Hotel Krimmlerfälle

Comentarios destacados

• Barcelona027

  25 julio 2016
  Encantador servicio (tras cobrar 5 euros por aparcar junto a la carretera)

  Fuimos a la cafeteria a por el cafe y tarta que te dan al aparcar por 5 euros en el parking 1 para ver las cascadas que gestiona el propio hotel. El servicio fue muy atento. Indicar que existe un parking gratis en el pueblo y no es necesario pagar para aparcar en las cascadas... pero tras el engaño resultaron encantadores.

  

• K361

  01 septiembre 2019
  Touristenabzocke / total ripp off for tap water

  I visited this hotel restaurant in Krimml with my friends and family from the UK twice on the 02nd Aug 2019. In general the Hotel, restaurant and food was good. Service was nice however as soon as I realised that the Hotel charged us a stunning EUR 3,20 for 1 ltliter tap water, everything changed. I'm a big believer that my kids should drink healthy tap water rather than bottled (plastic) water or any sugar drinks especially when you visit a region in Austria where everything is about fresh air, healthy living and exercise. I do understand that the hotel has costs serving even tap water but charging Our 3,20 for 1liter is absolutions not ok and I felt ashamed to be Austrian when I visited this place. We consumed in total Euro 128 and euro 12.80 was just for the tap water. Joke and next time I take sandwiches. My friends from the Uk were really surprised and outraged. When we asked and confronted the waiter, he just smiled and said that we should talk to the manager who was responsible for this. Unfortunately the manager wasn't present. PLEASE BE AWARE!

  

• 682cristiani

  09 enero 2020
  Problems with their staff.

  Great location, and good hotel. Even if the water temperature in the pool was very low in the first two nights and also in some rooms, the hotel is nice. Still some things are not right: you have to pay for a bathrobe (in a hotel rated with 4****!); you have to pay 3,20 euro for 1 liter of water (!) and above all, one of the staff member (who served in the restaurant), insulted us! She was very upset with us becouse we dared to clean our table (they didn't come to our table to take away the dirty dishes), and we put the dirty plates on a table near us, a table never used during our period there. When we complain about the delay in cleaning the table she said, in our face, "blah, blah, blah". After that she continued to say something in german (we kindly asked her to speak in english), something that, at that time, I thought it was dirty words. Will leave this place tomorrow, sad and disappointed. We had a powerful feeling that all of these happened because we are from east europe (Romania)...

  

• Elsetravelling

  12 marzo 2020
  Nice hotel with Friendly staff, good breakfast

  I needed a room in Gerlos, as I was joining Friends from abroad there to ski for a weekend. I could not find anything in Gerlos, it was school holidays in Holland, Germany and France. I found this hotel, took a room, hoping it was ok, about 20 min from Gerlos. Well it turned out good : road was Ok, though up and down the hill, no issues with snow, though it was cold. The hotel was family style, but no issue for a solo traveller. I had a nice room, not a single as booked but a nice double room with a balcony. A very good breakfast and very friendly staff. They have a Sauna and inside and outside pool, I dsid niot use and a spa. It was really a very pleasant stay.

  

• FamilLor

  13 agosto 2020
  It could be better

  Been here on a family trip and lets start by saying that we are not demanding guests. Said so all the staff (owner, waiters,...) is very polite. The Hotel itself its nice, moderately clean and situatated in a nice place, perfect for an active type of vacation. The Hotel management though should improve drastically in: waiters in the Restaurant (absolutely too slow (20-40 min wait), nonsense walking, no cleaning of the table,...), the water in the pool was one day cold as ice, the other day hot as hell (not to mentilon that the pool is not clean at all) and an overall update of the interiora which are showing some sign of time. Overall ita a nice hotel, wih friendly stuff but far feom beinf perfect because it seems to be lacking the will to improve.