Hotel Kontorhaus Stralsund

Comentarios destacados

• Paulina0910

  13 agosto 2010
  Altamente recomendable

  Llamaban la atención las críticas muy positivas acerca de este hotel y se cumplieron las expectativas. Servicio amable y atento, limpieza irreprochable y situación idónea para descubrir la ciudad.

  

• carlar375

  16 enero 2013
  Perfecto

  Como el hotel está sobre una calle peatonal, el taxi nos dejó a unos metros, y como el taxista hablaba poco inglés y nosotras nada de alemán, nos asustó un poco no encontrar el lugar, para colmo era de noche y no encontramos gente por la calle, pero es una esquina inconfundible. Si no hablas alemán y no estás seguro, conviene llevar un mapa para encontrarlo mejor, o para que el taxista te indique donde estás y hacia donde debes buscarlo. Una vez dentro del hotel, nos recibió un señor amabilísimo, con un mapa listo para ubicarnos en dónde estábamos, dónde podíamos ir a cenar, dónde a tomar algo, y dónde ir al día siguiente. El check-in como en toda Alemania, simplemente consiste en decir tu nombre, y en el check-out alcanza con pagar lo que debas, la cuenta la hacen en 5 segundos. Es increíble lo eficientes que son. La habitación, limpísima, comodísima, con una vista espectacular del canal frente al hotel, y parte de la ciudad. El desayuno merece un capítulo: el primer día nos prepararon una mesa para nosotras dos (éramos mi mamá y yo) con fiambres, quesos, ensaladas saladas y ensaladas de fruta, huevos hervidos, panes, zumo de frutas, y no recuerdo qué más, nos sirvieron el café, nos dejaron una segunda jarra con café y luego nos preguntaron si queríamos más, nos ofrecieron huevos fritos o revueltos. La verdad es que no podíamos comer ni la mitad y nos daba vergüenza dejar las cosas porque estaban buenísimas. La segunda mañana nos dejaron solamente las tazas del café y lo demás estaba colocado tipo buffet para servirse lo que uno quisiera. También agregaron arenque, salmón, caviar. Un lujo de desayuno y costaba tan sólo EUR10 por persona! No me alcanzan los elogios para la gente que nos trató como princesas, ni para el lugar que es bellísimo y la ubicación del hotel es ideal para ver el centro histórico y el puerto. Me muero de ganas de regresar.

  

• BizLeisureFred

  06 noviembre 2016
  Super-clean hotel with personal touch, great breakfast. But not cheap.

  Well-situated in Stralsund, nearby the old town centre, the harbour and the Ozeaneum. Mid-sized rooms with nice views. Impressively clean! The sleep quality is good. The Wi-Fi works OK. The hotel is small and has a personal touch which is nice. The breakfast isn't included, but is recommended since it's nicely prepared and arranged and offers a personal touch and a lot of variety. The only negative with the hotel is the price which is higher than normal to be Germany - especially when the breakfast isn't included. Charged parking is available in the neighbourhood; ideally the hotel would have a few lots to offer.

  

• lyndon_olson

  08 julio 2019
  Baltic Journey

  An excellent hotel with a lovely breakfast...very personalized. A terrific location on the harbour close to terrific restaurants. We would recommend it. Our room was comfortable with nice amenities...much like a boutique hotel...touch of class! We did not speak German but they had some English. We were very satisfied.

  

• CousinHinton

  08 junio 2017
  This hotel spoiled our stay in lovely Stralsund by trying to charge us DOUBLE!

  Sadly, our one night trip was spoiled from the moment we checked in - because of the rude and unpleasant man on reception. He told us Hotel Kontorhaus would charge us for a SECOND night - even though we'd already cancelled with Booking.com. He was most unkind and unapologetic and REFUSED to check what had gone wrong. He seemed impatient and angry. We had to waste a lot of our cherished holiday time contacting the UK for help. It seems Booking.com put things right for us and it seems we will not be over charged as he had threatened. But no-one from Hotel K has the courtesy to apologise or tell us this. I did not find out that Booking.com had put things right till I arrived back in the UK. This man also cost us money by sending us to the wrong car park - which cost us 13 Euros - rather than the 4 promised by the hotel. His unkindness really spoiled our stay. That's the reason I've rated some of the things in the resort lower than they maybe deserved. I am sorry I booked this Hotel. But I'm very glad I booked it through Booking.com. Without them this hotel would happily have doubled our bill. Although other staff seemed fine this unsmiling made our stay horrible. He let us down, the hotel down and he also let Booking.com down. We still can't work out just why he was so beastly to us. I would NOT recommend this hotel. Things can go wrong anywhere but they were so rude, hostile and nasty about the booking error and refused to even try to look into what went wrong. But if you do stay make sure you speak German . I think the man might have been cross with us because we were English and sadly, speak no German.