Hotel Kazeno Kaori

Comentarios destacados

• tokyo2whiterock

  28 agosto 2017
  Fantastic Experience All Around

  A short drive from Ito station, they will reimburse your taxi fare there give you a ride back to the station on the way back. Very spacious rooms with all rooms having a relaxing hot spring outdoors overlooking the ocean with the sound of the waves. Many amenities included, the massage chair was also relaxing. The meals, both dinner and breakfast were very good. Japanese course meal for dinner and Japanese style breakfast with many small dishes for breakfast. More than enough food. I was quite full. Many different kinds of drinks to select from as well. The service was what stood out the most. Outstanding service from all the staff. Will definitely go again.

  

• Il0veItaly

  06 diciembre 2017
  Nice Ryokan

  This time, Ive chosen this ryokan for me and my 2daugters. I didnt want to spend many hours traveling , so this location was perfect for us. Weve took a taxi from Ito station, which was about ¥1000 (USD8). As soon as we arrived, they welcomed us to the small room next to lobby and gave me ¥1000 back for my ride....nice ! The room was bit tidy from my past stay at the ryokan, but clean and had nice private outdoor bath at the balcony. We chose a room with bedroom and Japanese style tatami room next to each other. The bath had a tiny tub, so if you are average American MAN, it might be little squishy. But it was ok for 3 girls. View from the room was nice ocean view. We saw a huge rainbow after the rain, it was nice surprise! Dinner was KAISEKI style, had 7-8 small seasonal dishes. Taste was OK. Breakfast was nice. I liked this one better than dinner (sorry) The price comes with all you can drink, which is good if you are drinker. Every drink in your fridge was free too. Oh, they had free RAMEN at the bar from 10pm. What I liked best was Doctor Fish which is located next to the front desk. It eats your feets dead skin ...sounds gross but it really works ! Overall, I dont find this Ryokan special nor great. Just about an hour and half train ride from Tokyo makes it attractive. Dont think we will go back.

  

• siutingm

  18 enero 2018
  Luxurious stay

  We stayed for two nights. The hotel is at seaside but next to the road with cars passing by, and you could still see lights from the streets in your room so it does not give a full vacation relaxing feel like you can have in Shimoda. The overall impression of this hotel was luxurious. The room was spacious with massage chair, private outdoor onsen and indoor wood bath tub. However, the indoor one was a 'smoked' type and I didn't quite like the smell so I only used the outdoor one. We also had tried the private bath on 9th floor which was good too. They only had private bath but not public one we used to have in other onsen hotels. The service was excellent with welcoming tea, delicious luxurious dinner and breakfast, night bar drink and noodle. Staff was very attentive and could spoke English . Overall we enjoyed the stay.

  

• mapglobal2

  16 agosto 2018
  A Nice, more upscale experience for foreign travelers

  I love this place. Lets just get that out of the way. Having lived in Japan in the past, Ive been to a ton of onsen hotels in Japan. Far more than even your typical Nihon-jin, without doubt. But I must say that this place is one of my favorites. It does have one drawback, which Ill get into later, but overall, its a nice experience. Located in Shizoka Prefecture, its a pretty easy trip from Tokyo. Actually, wifey and I were coming from Osaka at the time, and it wasnt a problem getting there. Well worth it, for sure. The physical hotel itself is quite large, although there are only nineteen rooms in the entire hotel. During the check-in process youre brought to a really nice side room, which is basically a café, and youre given tasty snacks and beverages while filling out the paperwork. The blueberry fruit tart that we had at that time was particularly delicious. The clean and rather slick looking lobby of the hotel, with its soaring windows offering amazing views of the water, has a small gift area, mostly geared toward ladys beauty products. Theres both an inside and outside fish spa, which is cool, and also bicycles are available to ride around and explore the area. When we were shown to our room, I have to say I was quite impressed, and you know us jaded native New Yorkers; we dont impress very easily. But, it was a really nice sized apartment with ample space to relax in. SeriouslyI could easily live there indefinitely. The single large bed was firm and comfy. The living room, while a bit small, was really comfy. Theres a pair of binoculars there which you can use to see the beautiful ocean, or aid in watching the many ferry ships going by. There was also a really cool massage chair that we used constantly, and of course there was the onsen out on the balcony. Ah, the onsen. Now youre talkin. Were all about indulging our onsen fetish, and this place allows you to do just that. The one and only criticism I have about this hotel pertains to the outside onsen. Its just way too small, NOT just by American standards, but too small period. OK, Im a 510 bodybuilder, weighing in at about 215, so Id expect a tight squeeze, but even my very slim 411 wife thought it was too small even for her. Given the space utilized outside, they really could have easily accommodated a larger onsen. So, while I did use that onsen often, it wasnt the most comfortable fit, and definitely not that relaxing. The inside bath is not an onsen, but rather just a wooden styled bath. So, what to do? Whats really cool about this place is that they have their public onsen (two of them with different views of the water), which is for the hotel guest, but, you can use it on a private basis! Thats very much a rarity. If they are not being used you can just walk in and have the entire place to yourself. Whats nice is that you dont have to contend with the normal male/female separate facilities, but you and yours can do the onsen together, which is awesome and a lot of fun. My wife and I used them on a private basis several times, and it was really great. Fantastic! Aside from the fabulous room and onsen indulgences, Ive got to take a quick moment to comment on the dining experience, which was superb, in every way. Meals are held at their restaurant, and every meal was a lot of fun, in that you have an opportunity to taste a large number of Japanese dishes. When youre traveling to distant countries, sampling various dishes is certainly a major part of the overall trip experience. You dont have to like everything, but do give everything a try! Take a look at a few of the pics from various meals, and youve got to agree that they look pretty darned delicious! Whats also nice, and very rare, is that the hotel host late night ramen parties, where you can have different raman dishes for free. A pretty nice touch, indeed. When we werent relaxing in our wonderful room, we were on our hotel bicycles exploring the town of Ito. The town itself seems to be something of a seaside tourist spot for Japanese. Theres one shopping area which has all kinds of gifts and interesting food items. That alone was worth the bike ride. In closing, I can honestly report that I thoroughly enjoyed my experience at Kozeno Kaori, even though the room onsen was too small. The tiny onsen is the only reason for me not giving 5 stars. In spite of that I can recommend this place, especially so, if you are a foreign traveler. The staff and the hotel were just great. While it was my first time visiting there, I am very sure that it will not be our last. We will return! Hope this review helps.

  

• expat1234324

  19 octubre 2018
  Bad Customer Service

  Booked 3 days before my arrival and was all paid for(very expensive). Received confirmation of the room availability the day before the trip. On the day of my reservation, I started my long trip to the hotel. I called the hotel to verify the time I will be arriving. Hotel states that they canceled my room because they overbooked. Hotel said they called the website I placed my reservation that they canceled the room. I never heard anything from the website saying it was canceled so I called the website where I made my reservations. The agent said the hotel never contacted them and they even called the hotel for me to verify what was going on. The agent contacted me again and apologized and said the hotel could not do anything for me since it is overbooked. I had to cancel my family trip basically already halfway to the hotel, as the website could not find any accommodating hotels with the same amenities on short notice. So from my understanding the hotel just canceled my reservation without any notice. Very bad customer service for the price paid.