Hotel Il Fortino

Comentarios destacados

• Chris_London015

  19 agosto 2012
  On the top of the hill

  It's at the tope of the hill overlooking the harbour area. Amazing vistas, some rooms will have the views, others will not. This is a partly manned hotel, and here's why. It is owned and run by the people who own La Palma. They do the checking in and out from that hotel - a sweaty 5 minute hill walk away in the heat of summer. That can be annoying when it comes to pay. They have great staff at the Il Fortino for breakfast (it's fine - you can ask for cooked eggs in addition to a full continental breakfast, and the coffee is good). After that it's totally unmanned. We turned up and there was nobody there. We shouted for someone and then eventually a cleaner turned up and put us on the phone with La Palma. There weren't any instructions for this, so it was a bit weird. Anyway, that strangeness of the management situation shouldn't put you off. It really is an amazing location for a hotel, possibly the best in town. It's close enough to be easy waling distance down, but far enough away to have none of the noise of the busy restaurants in the evening, with their Karaoke nights. The room was always very well cleaned. Laundry service is good, but it won't come back the same day as it says on the form. No bar, no wifi (whatever the website says about wifi in communal areas, forget it, that's not true, there is no wifi at all inside and only public wifi outside), no desk in the hotel. Great views, good rooms, AC works thank god. The hotel managers also own Tropical, which is a very strange spa resort a 10 minute walk away. When I asked if the hotel had a pool, I was told the Tropical entrance was included, and there were 10 pool there... Wow. 10 pools.... All of them awful. Tropical is a bad experience even when it's free (included with the hotel), so don't go there. If you want a hotel with a pool find somewhere else.

  

• suzannecumbria

  19 septiembre 2012
  not suitable for infirm !

  this hotel is on the top of a very steep hill ! no lift or transport up, definitely not for the faint hearted. Only breakfast served, no bar, access to the thermal pools very good value. Staff helpful but only part time.

  

• Carol T

  26 agosto 2013
  This is no 4 star hotel

  For starters there is no reception. Meaning you leave your keys on a tableau accessible to all and any who wish to take them and enter your room, and take them back whenever you get back. If you don't leave them they assume you are still in your room so they won't clean it. There is no bar, room service or restaurant to speak of. Breakfast is an assortment of cold pastries served by very nice personnel who leave as soon as the service is done. Other guests have pointed this out but you must keep in mind the CLIMB that you must take to get to this hotel. I mean CLIMB. No car or "carrello" will take you up there. It's all you. It's really tough, no matter how good a shape you are in. The "spa" this hotel has an agreement with, The Tropical, is in bankruptcy, meaning they haven't paid their employees or bills in years. There is no AC in the SPA area and the pools have not been cleaned in months. The water is dense with dirt and disease. Keep AWAY. The only redeeming factor is the view from the terrace, which is gorgeous. But then again, this has nothing to do with who runs the hotel as much as with the beauty of the place itself.

  

• italcol1

  04 septiembre 2013
  4 star?

  Surely not a 4 star hotel as they publicize. I would give it a two max a three. Rooms are old, need updating, doors do not close, no bar/restaurant, no receptionist during day or night ....no pool and no free entrance to thermal facilities....Beautiful location but to get to it can be compared to mountain climbing. It is a steep climb that will challenge your stamina and endurance. Breakfast service is good, service excellent but they are only there for breakfast.