Hotel ibis Villepinte Parc Expos

Comentarios destacados

• DAVIDE B

  23 febrero 2019
  Too difficult to reach

  The hotel is an average IBIS with a restaurant on the ground floor, but too difficult to reach. It is a good 10 minutes walk from the Metro Station, with no shuttle service, even in the busy days of exhibition. But what is more unaccepable is the fact that you have to drag your trolleys and bags on a muddy path to access the hotel: how much would it cost to make a concrete or gravel trottoir? No, sirs, this is not ok

  

• sandra523

  03 junio 2019
  Dog show perfect position

  Hotel staff at check in were great . But the food staff did not seem to care we were there. Had to keep popping in to ask for service. Has great grounds perfect to walk your dog and opposite the entrance to park expose where they hold the dog show . Room fabulous clean great for dogs families. But the bed linen was stained :(

  

• Q4961EHpaulm

  06 junio 2019
  Convenient Hotel for the Expo

  Unfortunately not a good experience at this hotel. The air-conditioning was not working when we got there. The staff are not as positive as I have experienced in the past with Accor. Difficult to get the lift in the morning as the staff are hogging them. Ordered a double with single bed only to find it is exactly the same size as a double room. Ended up getting an extra room both nights because of this. Parking was not good. Hotel too crowded. Could not get a table at the restaurant on the second night as fully booked. Disappointed.

  

• W3521KHpaolos

  20 junio 2019
  Bad stay

  Bad experience considering the price I paid... 250 for 1 night + breakfast: toilet dirty, room uncomfortable & dirty, overall an unpleasant hotel, located in the middle of no where...Staff inexperienced and not supportive (I had to wait for 30 to get a cab). Breakfast low quality. Will definitively not come back!

  

• mrpcosta

  20 agosto 2019
  Very poor customer centricity

  Its unacceptable that a customer is informed that his booking is not feasible at the day of the stay, especially given the fact that booking was done 3 weeks ago. As consequence, I was forced to book another room and split the family. To make it worse, I suggested that I could book two smaller rooms, thus paying the difference to the largest and more expensive family room. To my surprise and astonishment, the receptionist did not accept my request. And my free drink for being a silver member was not even offered. The room had several problems like the shower drain was somehow clogged, and the bathroom got all flooded!!!! Lastly, breakfast service was really below average, and a particular employee was particularly impolite with some guests. Terrible experience!