Hotel Grand Marina Kinuh

Comentarios destacados

• Diact257

  07 abril 2019
  Just Lovely!

  My husband and I own 2 companies in the US and don't know any Spanish. We traveled to Mexico to look for spices. We chose the Yucatan coast because of what we've seen on HGTV. We didn't want to stay in a high rise or overly populated area. I found Grand Marina Kinuh resort. Before we arrived (our first time in Mexico) I received a phone call from a gentleman named Mauricio. He said he's with customer service (by the end of the trip, I bestowed on him the title of "5 Star Concierge Who This Resort Better Hope To God Never Leaves". He arranged for our pick up from the airport. He and guys staff welcomed us at the front staircase. He personally brought us to our room. He told us that if there was anything we needed, at any time of the day or night, that we could text him. And he didn't lie. He replied to all of our l my texts during our stay. He checked on us at the pool. He is was great conversationalist. And, bost importantly.... he made us feel comfortable in a country we've never been in, with his personality, and his ability to speak English! The rooms - the rooms were the cleanest I've been in, in my life. We do alot of travelling for our companies. Not one speck of dust. Not one single bug. Not one thing out of place. The rooms were spacious and gorgeous! The staff, although they could not speak English, were all very friendly and very polite and very accommodating. The food....omg.... the food! 5 star hotel presentation. 5 star flavor. 5 star EVERYTHING! Again, like I said previously, back in the U.S., I have never ever, in my 52 years, been to such a professional, WELCOMING, friendly, clean resort. Even though it is an hour and 15 minute drive from the airport, I would go there every time, to visit anywhere on that coast.... but, only as long as Mauricio is there to greet us.

  

• SEAPlatinum

  14 agosto 2019
  Staff tried to please. Didn't care for the pool in front of the dining area. Had it to ourselves

  We drove from Merida for a two night stay, having booked a one bedroom unit with kitchenette. After getting out of the car, a young man pulled up in a golf cart - he then drove us to the end of the driveway and back down the divided road across from where we parked - in front of the office for our check in. We were the only guests at Grand Marina the first night. Our room was nice and the AC worked. There are lots of stairs here so be aware of that. Elevator options are only to the restaurant level but just about all rooms involve using stairs to get to the elevator landing. There is a nice infinity edge pool, but it is placed in front of the dining area. We found it a bit uncomfortable when other folks showed up the next day. The staff had nothing to do but watch us lie on the lounge chairs. Wifi was weak in our room at the end of the property. Strong at the restaurant. Should we go to Telchac Puerto again, we would consider staying here again if the pricing worked out. Units are available through a number of booking agencies so shop around.

  

• lsosac

  18 noviembre 2019
  Extraordinario!

  Gran atención, instalaciones, comida y concepto. Las habitaciones muy cómodas y con una vista increíble. Los atardeceres son espectaculares y el lugar muy cuidado. Realmente lo recomiendo. Las personas que atienden se esmeran por brindar un gran servicio

  

• Elsa G

  27 noviembre 2019
  Excelente comida, pero lejos de todo

  Pasamos dos noches con mi marido, aunque en principio habiamos reservado tres. El hotel es lindo, la habitacion espaciosa, muy bien decorada y el personal muy amable. Lo mejor fue la comida: muy, muy buena! Lastima que este localizado en medio de la nada, lejos de todo y si en el mar y la playa hay algas, pues no hay nada que hacer, ni a donde ir.

  

• lethuillieraudrey

  16 enero 2020
  Lo tienen que conocer!

  El hotel está muy bonito, la habitación que nos tocó igual súper bonita, de un lado teníamos una terraza enorme con vista a la playa y del otro lado una terracita con hamacas con vista al puerto. Todo súper bien pero no le puse 5 estrellas porque hay un barco con chimenea y todo que está "estacionado" no muy lejos y hace mucho ruido desde temprano en la mañana.