Hotel Danau Toba International

Comentarios destacados

• hans i

  04 mayo 2019
  Large swimming pool

  Lake toba international hotel is a hotel located in the town square, with great room rates and a family-friendly pool. the hotel is also close to shopping malls and entertainment venues, friendly hotel staff and helpful to you in any business

  

• sabri_Ritonga

  05 octubre 2019
  Poor service

  Stay there for One Night, (4-5 Oct) book-through Traveloka.com, arrive at the hotel really early in the morning about 5am and i handled by reception staff (man), in the beginning reception this guy ask me to pay at IDR 658.000 net then i can early check-In at 6am then i explain to them i already make my reservation through Traveloka.com and reception inform me if BOOK through traveloka check-in time will be 12noon (1st time in my experience hotels has different check-in time) i try to negotiate and ready to pay extra money as long as i can enter my room to take rest from my long trip but that guy still not allow me to have my early check-in. A man who handled me is also not really friendly if talk about hotelier industry, no solution offers on my case as well. Hotel location in the middle of Medan city and good for business trip and they have facilities like Bar, pool and rooms huge but not well maintained ( consider out dated + room as well not really clean) In may case, since i can not early check in i search other hotel then i back to this hotel at 5pm to have check-In process. Suggestion, since hotel industry competitive is really rapid and always required excellent service ensure Do training to your staff especially to those people who in charge in front liners ensuring you have better service.

  

• syafriemuhammad

  10 noviembre 2019
  Old, But Not Classic. Terrible.

  A hotel that really needs renewal, like it's not run professionally. When I checked in there was no greeting at all. When I got the key and entered the room, it turned out that the room was also not ready, the door to the room was still open and the bed hadn't been made. The hallway to my room was also very inadequate, there were heaps of extra beds leaning against the wall like a warehouse. The hallway to my room was very unworthy, there was a wet carpet at the end of the hall that was left just like that. The staff who cleaned the room when I passed the hall did not say hello. The room I stayed in was not carpeted, there was a weird little staircase in my room like a stage. Gym and sauna facilities close at 7 pm. In my opinion, this hotel really needs renovation, its construction, its management, everything. There are some hotels that are old but still very classic, but not this hotel. Poor.

  

• danielwN9964CE

  24 noviembre 2019
  One of the worst hotels Ive ever seen...

  - breakfast poor - greasy floors, bad smell - bathroom dirty, things broken - water either cold or boiling hot - blood stains on the walls (not from small mosquitoes!) - bad WiFi - pool old and not for using Never again!

  

• ssssJJJJ

  07 enero 2020
  The hotel location is good

  Was staying in this hotel for 2 days with my family with 2 kids, the staff is very friendly, the room is very nice as well, and the service is also quite good. The down side as a feedback is 1. No room for non smoking, I specifically ask for this when i made the booking 2. The pool is nice, since this open for public so many visitor the pool's toilet is broken and not clean, many visitor smoking in the pool area even the cleaning staff smoking cigarettes while they are cleaning, i think the management can improve this, so everybody can enjoy the pool and also healthy for other visitor who doesn't smoke. Hope the hotel can improve their services and this other downside things.