Hotel Club Pas du Loup

Comentarios destacados

• tuckerjenkins

  07 abril 2019
  Great little hotel

  I really don't understand some of the negative reviews about this hotel, they offer a great deal that for me surpasses what you pay for. We went on a school ski trip, so we arrived as a big group - however all the check in details had been pre done so when we arrived it was simply a matter of them handing out envelopes with our room keys in, so we were all done in a couple of minutes. We had booked a room for 5 people and whilst we could all sleep in there, with only one cupboard, there was absolutely no room for us to put all of our stuff, so we asked if there was any chance we could have an additional room, the lady at reception explained that as it was a Saturday night they had full occupancy so there was nothing they could do, however on Sunday it shouldn't be a problem, so the next night we were given an additional room 2 doors down. I thought this was absolutely fantastic customer service, above and beyond what they needed to do - they could have simply said "no". The food is buffet style and there is plenty of choice to keep everyone happy, and they even generously supplied food containers and baguette bags so that you could make yourself a picnic to take away if you wanted to stay on the slopes all day - or in our case something for lunch for waiting around at the airport. Their meat stews and desserts were exceptionally good. The bar area has a couple of machines where you can help yourselves to hot drinks and cold soft drinks during the day and into the evening and a barman on hand should you want something stronger. However you are not allowed in the bar area with ski boots, so if they want a tip for the future they really should look into either changing their policy on this or building a little drinks station on the terrace for the convenience of the guests who like to stop off for a few minutes during the day. The staff were all very pleasant and did everything they could to make our stay more enjoyable and with a facility to ski in and ski out I'd highly recommend people stay here for a very affordable ski holiday (the only time I put my hand in my pocket all week was to buy a few snacks from the supermarket) As an aside, if you want to rent skis - the Skiset shop in the arcade was brilliant, the skis were good and they gave me boots which for the first time didn't give me any pain in my feet, my son broke a pole and it was no problem - we wanted to rent out snowscoots and they were not only cheaper than the other outlets, they gave us a 20% discount for already being customers, but on one day the weather was so bad that we returned them after one run and explained that it was too dangerous for us to use them so they said we could just take them out on another day for free as we'd already paid for that session, again some fantastic customer service.

  

• 841maximea

  28 agosto 2019
  Perfect location and excellent service

  I was with my girlfriend in Pas Du Loup hotel. The girl receptionist was wonderful. She helped us very well. It was our first time in The French alps. Congratulations as well for Antoine at the restaurant, very professional and helpful! Thank you and see you soon!

  

• Caroline_BEx

  29 diciembre 2019
  Lovely staff but almost too busy for them to cope with.

  I hope this review might get them extra staff . Whilst all staff were happy to multi skill there comes a point when there are only so many hours in the day. The resort could not be better placed When you are able to ski out from the decking of the lower ground floor what could be better than that !! Lots for those learning skiing as well as a few challenging runs for the advanced skiers. Mountain wise a great location.

  

• lovebirds52

  03 marzo 2020
  Prison cell room

  Tiny room and this was our view for a week. Apparently unless you pay for a superior room (none available) this is the best they can do. Unfortunately this was not what was shown in the brochure or I would never have come here. Depressed.

  

• 70richie81

  08 marzo 2020
  Nice Hotel, Great food

  Stayed for 3 nights all inclusive on a ski trip with friends. Nice clean hotel and decent room with comfortable beds. Staff were freindly and attentive. Highlight of the hotel was the food which was very good with plenty of choice. Also a good choice of drinks, the all inclusive wine was very good and the beer was kronenburg which was nice. Hotel location was right in the middle of the resort so you can ski straight from the hotel to the ski lifts. Resort was great with a good variety of slopes for all levels. Really enjoyed my stay here and would definitely recommend to anyone looking for a budget ski holiday.